Anne

C-Suite Executive Support-Admin, Medical Virtual Assistant

Anne

ID Verified
1,500/mo
Davao , Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented Executive Assistant with 7+ years of experience providing high-level administrative, personal, and client support in remote settings. Proven ability to manage complex schedules, medical coordination, client correspondence, and sensitive financial and healthcare information. Strong background in executive support, medical virtual assistance, and customer service, with a reputation for professionalism, efficiency, and exceptional organizational skills.

Top Skills

Budget Management · 4 yearsOrder Processing · 4 yearsAmazon FBA · 3 yearsAzure OpenAI · 3 yearsCanva · 3 years

Skills & Expertise

Virtual Assistance & Admin

Executive Assistant ServicesAdvanced
Personal Assistant ServicesAdvanced

Specialized Skills

Medical BillingAdvanced

AI & Automation

PerplexityAdvanced
Azure OpenAIAdvanced
Copy.aiIntermediate
OpenAI APIIntermediate
Google Vertex AIIntermediate

Content & Writing

Creative WritingIntermediate
Email CopywritingIntermediate
ScriptwritingBeginner

E-commerce & Marketplace

Order ProcessingAdvanced
ShopifyAdvanced
Amazon FBAAdvanced
eBayAdvanced
TikTok ShopAdvanced
EtsyAdvanced
Product Listing OptimizationAdvanced
DropshippingAdvanced
WordPressBeginner
WooCommerceBeginner
Facebook MarketplaceBeginner

Customer Success

Live Chat SupportAdvanced
Phone SupportAdvanced
Ticket ManagementAdvanced
Email SupportAdvanced
ZendeskAdvanced
Social Media SupportIntermediate
LiveChatIntermediate
FreshdeskBeginner

Data & Analytics

Google Sheets (Advanced)Advanced

Design & Creative

CanvaAdvanced
CapCutIntermediate
SketchBeginner
Adobe XDBeginner
Adobe PhotoshopBeginner
Adobe IllustratorBeginner
YouTube OptimizationBeginner

Finance & Accounting

Budget ManagementAdvanced
Accounts Payable/ReceivableIntermediate
QuickBooksBeginner

Marketing & Growth

Facebook Business ManagerAdvanced
Google AdsIntermediate
LinkedIn AdsIntermediate
Pinterest AdsIntermediate
LinkedIn OptimizationIntermediate
Meta Ads (Facebook/Instagram)Beginner
TikTok AdsBeginner
Instagram GrowthBeginner
YouTube Channel ManagementBeginner
ThreadsBeginner
Twitter/X ManagementBeginner

Sales & Business Development

SalesforceAdvanced

Software Development

JavaScript (ES6+)Beginner

Work Experience

Executive Assistant

Duckbill

Jan 2023 - Feb 2026

Key Achievements:

Coordinated schedules, appointments, and travel arrangements to ensure smooth time management. Scheduled and managed medical appointments, including coordinating with healthcare providers and handling follow-ups. Provided high-level administrative and personal support to clients to efficiently manage their daily tasks.

Executive Assistant ServicesPerplexityPersonal Assistant ServicesOpenAI APIPhone SupportTicket ManagementLive Chat SupportZendeskGoogle Sheets (Advanced)Social Media SupportEmail SupportLiveChatCanvaeBayEtsyAmazon FBAProduct Listing OptimizationFacebook Marketplace

Medical Virtual Assistant

Optum

Oct 2020 - Dec 2022

Key Achievements:

Completed claims to payers, resulting in efficient and precise billing processes. Reviewed remittance advice and payer correspondence, escalating identified issues for review and response to expedite claim resolution. Managed insurance verification, authorization, and appeals, ensuring seamless and accurate billing processes.

Medical BillingPersonal Assistant ServicesPhone SupportLive Chat SupportSocial Media SupportGoogle Sheets (Advanced)Accounts Payable/ReceivableOpenAI APICreative WritingEmail SupportExecutive Assistant Services

Customer Service Associate

Macy's

Feb 2016 - Sep 2020

Key Achievements:

Assisted Macy’s credit card customers with billing concerns and transaction history inquiries, effectively resolving disputes, and unauthorized charges. Handled escalated customer issues, maintaining composure and professionalism to ensure swift and satisfactory resolution.

Email CopywritingPhone SupportEmail SupportBudget ManagementAccounts Payable/ReceivableQuickBooks

Quick Stats

Age31 years
English LevelConversational
ID VerificationVerified
Portfolio
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