Sales, Cold caller, Virtual Assistance, Customer service

Prince

900/mo
Tema, Ghana
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a versatile and results-driven professional with over 6 years of remote work experience supporting companies and clients across the US, UK, China, and Ghana. My background spans Executive Assistance, Virtual Assistance, Sales, Customer Service, Operations, Programme Support, Real Estate, Travel, and Administrative Coordination. I have extensive experience managing customer relationships, handling high-volume communications, resolving complex customer issues, maintaining CRM records, coordi...

Top Skills

Airtable · <1 yearAsana · <1 yearB2B Sales · <1 yearB2C Sales · <1 yearBasecamp · <1 year

Skills & Expertise

Content & Writing

Blog WritingBeginner
CopywritingBeginner
Creative WritingBeginner
Email CopywritingBeginner
ScriptwritingBeginner
Product DescriptionsBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Video SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
Help ScoutBeginner
Customer.ioBeginner
FreshdeskBeginner
ZendeskBeginner
IntercomBeginner

Sales & Business Development

B2C SalesBeginner
B2B SalesBeginner
Hunter.ioBeginner
SalesforceBeginner
Cold CallingBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
Sales PresentationsBeginner
NegotiationBeginner
Warm Outreach & Appointment SettingBeginner

Virtual Assistance & Admin

Travel PlanningBeginner
Calendar ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
Personal Assistant ServicesBeginner
Meeting CoordinationBeginner
Document ManagementBeginner
Email ManagementBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner
ClickUpBeginner
Monday.comBeginner
JiraBeginner
AirtableBeginner
BasecampBeginner

Work Experience

Sales & Operations

Buwelo Ghana

Jan 2024 - Mar 2026

Key Achievements:

Two-Time Senior Sales Agent of the Year — Recognized twice for outstanding sales performance, consistency, and contribution to business growth. Best Agent for Two Consecutive Years — Awarded for exceptional performance, customer engagement, and consistently strong results. Exceeded Sales Targets & KPIs — Consistently achieved and surpassed assigned sales targets while maintaining performance standards. Presidential Sales Circle Member — Maintained high-level sales performance and remained among the company’s top-performing agents. Cold Calling & Outbound Sales — Successfully engaged prospects through high-volume cold calls, identified opportunities, handled objections, and converted leads into customers. Lead Generation & Conversion — Generated and qualified leads through proactive prospecting, follow-ups, and customer engagement. Customer Relationship Management — Built strong customer relationships through effective communication, follow-up, problem-solving, and personalized support. High-Volume Customer Service — Managed large volumes of customer interactions while maintaining professionalism and service quality. Virtual Assistant Support — Provided remote administrative and operational support, helping businesses stay organized and productive. CRM & Administrative Management — Maintained customer records, updated CRM systems, managed information, and supported daily administrative processes. Proactive Problem-Solving — Independently identified challenges, resolved customer and operational issues, and took initiative with minimal supervision. International Remote Experience— Successfully worked with teams and clients across different countries, adapting to diverse systems, cultures, and work environments.

Quick Stats

Age31 years
English LevelBasic
ID VerificationNot verified
Portfolio
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Certifications

Frontdoor certification courses

Education

Bachelor's Degree

African University of Communications and Business

2022 - 2026