Virtual Assistant, E-Commerce Specialist, Customer Service,Virtual Assistant, E-Commerce Specialist, Customer Service,
Amelito
ID Verified$700
per month
($4/hour)
Profile Description
With 5 years of combined experience in technical support, customer service, and e-commerce operations. Skilled in product research, listing management, customer engagement, and order fulfillment, with a proven ability to streamline processes and enhance customer satisfaction. Adept at troubleshooting technical issues, managing online storefronts, and ensuring timely delivery of products. Known for strong communication, problem-solving, and organizational skills that contribute to efficient workf...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Design & Creative
Work Experience
E-commerce Account Manager
Wealth Accelerator Global
Nov 2021 - Jun 2024
Job Responsibilities:
In my role as an E-commerce Account Manager, I oversee online sales operations, manage product listings and digital content, coordinate customer service to ensure satisfaction, and supervise order fulfillment to secure timely and accurate delivery. I also lead cross-functional teams, evaluate sales performance, and implement strategies to increase revenue while fostering strong client relationship...
Technical Support Representative
VXI Global holding
Jun 2020 - Aug 2021
Job Responsibilities:
As a Technical Support Representative, I provided assistance to customers with internet, cable TV, and phone services by troubleshooting connectivity issues, guiding them through effective solutions, escalating complex cases when necessary, and ensuring overall customer satisfaction. After six months in the role, I was promoted to Subject Matter Expert (SME), where I took on advanced responsibilit...
Technical Support Representative
Teleperformance
Apr 2018 - Jun 2019
Job Responsibilities:
A Comcast/Xfinity Technical Support Representative is responsible for assisting customers with internet, cable TV, and phone issues, troubleshooting connectivity problems, guiding users through solutions, escalating complex cases, and ensuring customer satisfaction