CSR/CSA, Sales Representative, Dispatch Officer, Team LeaderCSR/CSA, Sales Representative, Dispatch Officer, Team Leader

Results-driven customer support professional with nearly four years of experience across e-commerce, retail, logistics, and security services. Experienced in delivering exceptional support through email, chat, and phone, resolving complex customer concerns, and managing disputes and claims across multiple platforms. Promoted to Team Lead in recognition of strong performance, where I trained and coached new hires, handled escalated customer cases, and was entrusted with onboarding a newly appoint... See more