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I am a multidisciplinary creative and operations professional with a strong background in social media management, graphic design, web design, and executive virtual assistance. I began my professional career in [phone hidden] as a Social Media Manager at an immigration consultancy, where I supported digital communication and online engagement strategies for clients seeking work and travel visas across multiple countries. I held this role from June [phone hidden] to December [phone hidden]. Building on my creative skill set, I transitioned into a Graphic Designer role at a production house, where I worked from February [phone hidden] to November [phone hidden]. In this position, I designed branding materials including banners, logos, and promotional assets for various clients, while collaborating closely with production and marketing teams. Alongside my full-time roles, I have operated as a freelance graphic and web designer since December [phone hidden], delivering branding, visual design, and website solutions for independent clients and businesses. In January [phone hidden], I began working as an Executive Virtual Assistant for a Miami-based company, PLM (Professional Life Management), where I currently support the CEO. In this role, I provide high-level administrative and operational support across a wide range of services, including scheduling, travel coordination, task management, client communication, documentation, spreadsheets, and general business operations. PLM delivers personalized solutions across areas such as relocation, cleaning services coordination, logistics, bookings, and administrative support, and I play a key role in ensuring smooth day-to-day execution. Overall, I bring a unique blend of creative, technical, and operational expertise, with experience supporting both individual clients and business leaders in fast-paced, service-driven environments.

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Are you feeling Overwhelmed Trying to Grow Your Sales? You’re Not Alone – I’m Here to Help! Together, we’ll turn your sales challenges into success stories. As a B2B and B2C sales expert, I’m dedicated to understanding your unique business needs and becoming your trusted partner in driving growth. Here’s how I’ll make a difference: Tailored Lead Generation: Finding the right leads that truly matter. Persuasive Sales Pitches: Crafting messages that connect emotionally with your prospects. Confident Deal Closing: Turning opportunities into revenue, every time. Let’s achieve success together!

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Detail-oriented and reliable Virtual Assistant, Bookkeeper, and Social Media Manager with experience supporting daily business operations, maintaining financial records, managing QuickBooks, handling administrative tasks, and managing social media content. Skilled in Excel, Google Sheets, Canva, content creation, customer communication, data entry, and digital file management. Adaptable, organized, and committed to accuracy, efficiency, and consistent delivery of high-quality work in a remote environment.

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Creative Video Content Producer and Graphic Designer with hands-on experience in video production, visual storytelling, graphic design, and digital content creation. Skilled at transforming concepts and scripts into engaging visual narratives through video editing, motion graphics, sound design, and AI-assisted creative workflows. Experienced with tools including Adobe Creative Suite, Canva, and emerging AI content-generation platforms, with a strong eye for composition, pacing, visual consistency, and storytelling. Adaptable, detail-oriented, and passionate about using modern creative technology to produce polished, engaging content for digital and YouTube audiences.

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Provided executive-level administrative and operational support to licensed REALTORS®, brokers, investors, and real estate teams while ensuring efficient day-to-day business operations. Managed complex calendars, scheduled appointments, buyer consultations, listing presentations, property showings, inspections, appraisals, final walkthroughs, open houses, and closing appointments. Coordinated residential real estate transactions from contract to closing by preparing, reviewing, organizing, and tracking purchase agreements, disclosures, addendums, amendments, and other transaction documents. Maintained compliance with transaction deadlines and communicated regularly with buyers, sellers, lenders, escrow and title companies, attorneys, inspectors, contractors, vendors, and other parties involved in each transaction. Managed CRM systems by entering, updating, and maintaining client information, transaction records, lead pipelines, follow-up schedules, and electronic filing systems while ensuring data accuracy and confidentiality. Generated reports, spreadsheets, listing presentations, Comparative Market Analyses (CMAs), property research, and market data to support pricing strategies and business decisions. Supported listing management by creating and updating MLS listings, verifying property information, coordinating professional photography and videography, preparing marketing materials, and ensuring listing accuracy across multiple real estate platforms. Developed and managed digital marketing campaigns by creating engaging social media content, including graphics, reels, videos, captions, newsletters, email campaigns, brochures, flyers, and promotional materials to increase brand visibility and generate leads. Conducted high-volume outbound cold calls to homeowners, absentee owners, landlords, and property investors to identify motivated sellers and acquisition opportunities. Built rapport with prospects, handled objections professionally, gathered detailed property information, qualified leads based on motivation and timeline, and scheduled appointments for acquisition managers and real estate agents. Performed consistent lead nurturing through phone calls, text messages, emails, and CRM follow-up campaigns to maximize conversion rates and maintain a healthy sales pipeline. Collaborated with acquisition specialists, sales teams, and brokerage staff to ensure seamless lead handoffs and successful transaction outcomes. Managed incoming emails, phone calls, and client inquiries with professionalism, delivering exceptional customer service and maintaining strong client relationships. Demonstrated excellent organizational, communication, multitasking, problem-solving, and time management skills while working independently in fast-paced remote environments and consistently meeting performance goals and deadlines.

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I am a Computer Science graduate with software engineering training and practical experience in IT, virtual assistance, graphic design, customer service, data management, and digital tools. I have strong English proficiency, with excellent written and verbal communication skills, and I am comfortable communicating professionally with clients and teams. I am highly organized, detail-oriented, adaptable, and comfortable working independently or as part of a team. I have experience with Google Workspace, Microsoft Office, Canva, Figma, HTML, CSS, JavaScript, Python, Git, and GitHub. I am a quick learner with strong problem solving skills and a commitment to delivering accurate, reliable, and high-quality work.

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E-commerce & Growth Marketing Consultant | D2C & B2C | Shopify, Amazon, CRO & Lifecycle Marketing I’m a CIM-certified digital marketing and e-commerce professional with 9+ years of experience across wellness, healthcare, and consumer electronics, including Hi-Lyte, My 1Health, and LG Electronics. My strength is connecting customer acquisition, the online shopping experience, and retention. I combine growth strategy with hands-on execution across storefront optimisation, performance marketing, CRM, SEO, and product launches, focusing on online sales, conversion, and marketing efficiency. I have worked with US consumer brands and across international markets, coordinating creative, development, product, sales and external partners to deliver campaigns and e-commerce projects. SELECTED EXPERIENCE AND IMPACT Hi-Lyte | E-commerce & Growth Marketing • Supported the Adapted Nutrition to Hi-Lyte rebrand, including a Shopify storefront overhaul, content migration and brand alignment. • Improved product-page conversion through layout, imagery and CTA optimisation, and supported strong Meta retargeting performance by aligning product pages with campaign creative. • Managed storefront merchandising and promotional experiences across product launches, seasonal campaigns, bundles, subscription offers and VIP initiatives. • Improved email deliverability through audience segmentation, database cleanup and platform migration, with subsequent work spanning Klaviyo campaigns and lifecycle automation. • Coordinated Shopify and Amazon fulfilment workflows, including SKU alignment, inventory coordination and subscription-order troubleshooting. My 1Health | Global Growth Marketing • Increased online sales by 26%, improved ROAS by 20% and grew organic traffic by 125% year over year. • Led acquisition strategy across paid media, SEO, content and partner channels, covering budget allocation, campaign optimisation and landing-page experimentation. • Developed segmented lifecycle programmes for onboarding, education, retention and reactivation. • Translated analytics, CRM and advertising data into performance reporting, forecasts and channel recommendations. LG Electronics East Africa | Digital Marketing & E-commerce • Managed digital commerce activity across 7 countries and 11 retail partners, covering product merchandising, channel campaigns and online go-to-market execution. • Increased “Where to Buy” clicks by 462% and conversion rate by 1,027%, with annual website traffic reaching 2.7 million. • Coordinated new product introductions and promotional campaigns across product, marketing, sales and retail partners. • Optimised product visibility and customer journeys across brand websites and retail e-commerce channels. CORE EXPERTISE • E-commerce strategy and management • Shopify storefront optimisation • Amazon marketplace management • Conversion rate optimisation • Paid acquisition • CRM and lifecycle marketing • Subscription programmes • Product launches and merchandising • SEO and content strategy • Analytics and attribution • Cross-functional project management PLATFORMS AND TOOLS Shopify, Klaviyo, Google Ads, Meta Ads, GA4, Google Tag Manager, Google Search Console, SEMrush, HubSpot and Mailchimp. I’m seeking e-commerce and growth marketing opportunities with D2C and B2C brands where online sales are a core revenue channel, particularly roles combining commercial planning, acquisition, storefront performance and customer retention.

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Hi, I’m Ruth I help busy entrepreneurs and professionals stay organized, responsive, and focused on what actually grows their business. I help executives, coaches, and business owners stop drowning in operational chaos so they can lead, grow, and focus on what truly matters. For 9 years, I built and ran my own fashion business entirely solo. That meant I had to become my own operations, logistics, finance, and executive support team overnight. I learned quickly: if there’s a broken process, you either fix it or it fixes you. Now, as an Executive Virtual Assistant (ALX certified), I bring that same problem-solving mindset to leaders who are stretched too thin. What I solve for you: · Cluttered calendar? I build intelligent scheduling systems that protect your deep work and strategic time. · Inbox overload? I implement triage workflows so you only see what needs you, not every CC or newsletter. · Travel chaos? I handle end-to-end logistics (flights, accommodations, itineraries, last-minute changes) so you move seamlessly. · Repetitive tasks? I set up automations that eliminate manual busywork entirely. I don’t just manage tasks, I remove friction. I anticipate problems before they land in your lap. And I give you back hours of your week, consistently. If you’re a busy executive, coach, or founder ready to step out of the weeds and back into leadership, check out my portfolio and book a Discovery Call here: [link hidden]

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Detail-oriented Criminal Justice professional with experience in legal support, administrative coordination, and social media management. Skilled in legal research, content creation, communication, and organization, with the ability to manage multiple priorities in fast-paced environments. Seeking opportunities in Social Media Management, Legal Assistant, Administrative Support, or Executive Assistant roles where I can contribute my skills, continue growing professionally, and make a meaningful impact.

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Proactive Virtual Assistant skilled in admin support, CRM, scheduling, and streamlining business operations.

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Creative and detail-oriented Video Editor and Graphic Designer with 4 years of experience creating engaging short-form and long-form content for brands, businesses, and creators. Proficient in Adobe Premiere Pro, CapCut, Canva, Photoshop, and basic After Effects, with a strong focus on storytelling, audience retention, and social media content. Experienced in producing videos and graphics for real estate, e-commerce, and digital marketing campaigns. Recognized for delivering high-quality work on time, adapting quickly to feedback, and producing content that aligns with brand goals and drives engagement.

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Creative Producer and Communication Professional with over 8 years of experience in television production, video journalism, documentary filmmaking, and strategic communications. Proven expertise in producing high-impact promotional campaigns, creating compelling visual content, and editing documentaries, commercials, and reality television programs. Skilled in Final Cut Pro X, Adobe Creative Suite, Avid Media Composer, videography, photography, and broadcast storytelling. Adept at collaborating with sales, marketing, and public relations teams to develop creative solutions that increase audience engagement, strengthen brand visibility, and drive business growth. Passionate about delivering innovative, high-quality multimedia content that informs, inspires, and connects with diverse audiences.

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A versatile professional with experience in administrative, human resource and marketing management. I specialize in keeping operations organized, managing communications, creating engaging content, and supporting marketing initiatives from planning through execution. I’m highly organized, detail-oriented, adaptable, and comfortable managing multiple priorities in fast-paced remote environments.

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A versatile and results-oriented Communications and Media professional with a Bachelor of Arts in Communication and Media from Laikipia University and practical experience in journalism, digital content creation, strategic communication, stakeholder engagement, programme coordination, knowledge management, and reporting. Gained newsroom experience at Nation Media Group, contributing to research, news gathering, fact-checking, writing, editing, media monitoring, and multimedia production across NTV, Daily Nation, Taifa Leo, and Nation.Africa. Selected as a CNN Academy Hub – Voices from the South Fellow in [phone hidden], strengthening skills in journalism, storytelling, and digital media. Served as a Centre Leader under the World Bank-supported NYOTA Programme in Baringo County, coordinating training operations, managing schedules and beneficiary records, supporting trainers, facilitating communication, monitoring programme activities, and preparing reports. Demonstrates strong leadership, organisation, analytical thinking, research, documentation, teamwork, and digital literacy skills, with the ability to coordinate stakeholders, manage information, develop engaging content, and support digital collaboration and knowledge-sharing initiatives. Committed to leveraging communication, technology, and data-informed approaches to improve community participation, organisational learning, youth empowerment, and sustainable development outcomes.

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Dedicated and detail-oriented Executive Assistant, Graphic Designer, and Real Estate Transaction Coordinator with 15 years of experience in graphic design and 5 years of administrative and transaction coordination experience. Skilled in managing schedules, coordinating real estate transactions, creating marketing materials, and supporting daily business operations. Known for being organized, reliable, proactive, and committed to delivering high-quality work that helps businesses run smoothly and grow effectively.

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Gladys is a highly experienced, multi-skilled, and premium Virtual Assistant with over two decades of professional expertise focused on operational excellence and digital execution. She specializes in providing reliable, hands-on support that scales businesses and streamlines executive functions. Her core expertise covers the full spectrum of essential VA duties: - Project Coordination & Account Management: Expert at orchestrating complex projects, ensuring strict organizational integrity, and managing client accounts to deliver a seamless, positive experience from start to finish. - Executive Assistance & Administrative Support: Providing high-level, proactive support, including expert calendar and email management, managing sensitive correspondence, and coordinating schedules across multiple time zones. - Digital Marketing & Content Creation: Skilled in Social Media Management, SEO Writing, Copywriting, and Graphic Design. She develops engaging content, manages campaigns, and creates visuals that effectively build brand awareness and drive audience engagement. - Customer Support & Technical Proficiency: Proven ability in customer service, chat support, and data analysis, with a background that includes managing mission-critical systems and providing high-level technical support. Gladys is an accountable, reliable professional who consistently takes initiative and implements efficient workflows. Her Bachelor’s Degree in Journalism, graduate-level studies in English, and Lean Six Sigma certification underscore her commitment to quality, clear communication, and process optimization in every task she undertakes.

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Versatile Customer Support, AI & Information Technology Specialist with experience supporting remote clients through customer service, technical assistance, AI evaluation, data annotation, digital operations, and administrative support projects. Skilled in resolving customer inquiries, managing digital workflows, analyzing information, improving data quality, and delivering accurate results in fast-paced environments. Experienced in customer experience management, AI model evaluation, data labeling, quality assurance, prompt testing, research, technical documentation, and e-commerce support**. Proficient in Python, SQL, Excel, web technologies, Microsoft 365, Google Workspace, and AI-powered productivity tools. Strong ability to quickly learn new platforms, follow complex guidelines, and work independently while maintaining high standards of accuracy and professionalism. Recognized for excellent communication, problem-solving ability, attention to detail, and adaptability across customer support, AI training, technical support, business operations, and technology-focused freelance projects. Adept at collaborating with global teams and delivering reliable solutions that improve customer satisfaction, operational efficiency, and project outcomes.

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I'm a Social Media Manager with over six years of experience in social media management, content creation, and digital marketing. I enjoy building content strategies, creating engaging content from scratch, and turning existing materials into high-performing social media assets. Beyond content, I'm experienced in managing websites, coordinating brand partnerships, organizing marketing operations, and improving workflows. I take ownership of my work, stay proactive, and always look for ways to help a brand grow while supporting its long-term vision. I handle promoting a business online through social media, content, and digital campaigns. My role usually includes creating posts, managing ads, tracking results, and using tools like CRM systems to generate and nurture leads. The goal is to help the business reach more people, build trust with the audience, and turn that attention into actual customers.

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Business Support Specialist and Customer Service Specialist with progressive experience delivering high-quality administrative, customer service, and operational support to founders and senior leaders across the UK, USA, and Kenya in fully remote environments. Expertise spans calendar and inbox management, executive travel coordination, document and presentation preparation, CRM management, grant research, customer relationship management, stakeholder liaison, and workflow optimisation. Brings a reputation for discretion, sound judgement, and the ability to anticipate needs and execute with precision. Comfortable working independently across multiple time zones with minimal supervision, consistently delivering work that enables leaders to focus on what matters most.

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Digital growth strategist specializing in paid ads, conversion optimization, & marketing automation. I’m a digital growth strategist with hands-on experience in paid advertising, e-commerce marketing, conversion optimization, and marketing automation. I help businesses attract qualified leads, improve customer acquisition, and turn marketing investments into measurable growth. My expertise includes Google Ads, Meta Ads, Shopify, WordPress, landing page optimization, CRM automation, conversion tracking, Google Tag Manager, GA4, and performance reporting. I combine strategic thinking with practical execution, using data to identify opportunities, optimize campaigns, and improve the customer journey. I’ve worked with e-commerce businesses and service-based companies, supporting their growth through paid media, website optimization, lead generation funnels, and marketing systems. I’m comfortable managing campaigns, analyzing performance, troubleshooting tracking issues, and translating marketing data into actionable decisions. I bring a results-driven mindset, strong technical skills, and a commitment to continuous improvement. My goal is to help businesses grow sustainably through smarter advertising, better conversion systems, and more effective marketing operations.

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