Darlene

Digital Support, Operations & Community Specialist

Darlene

ID Verified
500/mo
Nairobi, Kenya
Looking for Part-time
4 hours/day
Availability: US / EU timezone

Profile Description

Detail oriented Digital Support and Community Specialist with hands on experience managing customer engagement queues, social media content workflows, and digital platforms. Proven ability to handle incoming inquiries, moderate online spaces, and execute digital marketing tasks using tools like Meta Business Suite, Canva, and Google Workspace. Proactive, reliable with asynchronous workflows, and focused on keeping digital operations running smoothly.

Top Skills

Brand Asset Management · <1 yearBrand Identity Design · <1 yearCalendar Management · <1 yearCalendly · <1 yearCanva · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Social Media SupportBeginner

Design & Creative

CanvaBeginner
Brand Identity DesignBeginner
Social Media GraphicsBeginner
Brand Asset ManagementBeginner
CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

Facebook MarketplaceBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
Product Listing OptimizationBeginner

Content & Writing

CopywritingBeginner
Product DescriptionsBeginner
Creative WritingBeginner
Landing Page CopyBeginner

Marketing & Growth

Community ManagementBeginner
User-Generated ContentBeginner
ChatGPT for MarketingBeginner
Facebook Business ManagerBeginner
Content StrategyBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Research & Information GatheringBeginner
Meeting CoordinationBeginner
CalendlyBeginner

Quick Stats

Age22 years
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

University Of Nairobi

2022 - 2026