Customer Service RepresentativeCustomer Service Representative
Ronn
950/mo
Silang, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$950
per month
($5/hour)
Member since October 2026
Profile Description
I have a year of BPO experience handling financial account for US Clients including account disputes, lost and stolen cards and fraud
Top Skills
Account Management · <1 yearAdobe Photoshop · <1 yearBrand Identity Design · <1 yearCalendar Management · <1 yearCanva · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
LiveChatBeginner
AI & Automation
Claude/Anthropic APIBeginner
Data & Analytics
Google Sheets (Advanced)Beginner
Statistical AnalysisBeginner
Design & Creative
CanvaBeginner
Adobe PhotoshopBeginner
Social Media GraphicsBeginner
Presentation DesignBeginner
Logo DesignBeginner
Brand Identity DesignBeginner
E-commerce & Marketplace
Facebook MarketplaceBeginner
TikTok ShopBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Sales & Business Development
Cold CallingBeginner
NegotiationBeginner
Account ManagementBeginner
Work Experience
Customer Service Representative
iQor Dasmariñas
Jan 2023 - Dec 2023
Key Achievements:
During training I was recognized as the person with the best Average Handling Time and I kept that strong metrics across teams I worked with.
Live Chat SupportTicket ManagementLead ManagementPhone SupportEmail SupportLiveChatTechnical Support
Quick Stats
Age25 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationNot verified
Portfolio
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Education
Bachelor's Degree
Adamson University
2020 - 2026