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I help businesses automate repetitive tasks, follow up with leads automatically, and connect their tools so they can focus on growing their business instead of managing manual processes. Here's what I can do for you: Business Workflow Automation I build end-to-end automation using GoHighLevel, Zapier, Make, and n8n to connect your business processes and eliminate repetitive work. Lead Management & Follow-Ups - Capture and route leads automatically - Send personalized email and SMS follow-ups - Schedule appointments and reminders - Automate payment workflows - Keep your CRM and sales pipeline updated AI & Intelligent Automation I build workflows using AI and conditional logic to handle different scenarios, make decisions, and automate more than just simple tasks. App Integrations I connect your CRM, marketing platforms, payment systems, and other business tools so your data flows where it needs to go. Automated Reporting & Dashboards I build automated data pipelines and dashboards to help you track performance without manually compiling reports. My goal is simple: help you spend less time on repetitive tasks, run your operations more efficiently, and scale without adding unnecessary manual work.

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Workflow AI Automation Specialist transitioning from 13 years of BPO operations and workforce management into freelance automation. Hands-on experience building no-code and low-code workflows with n8n, Zapier, [link hidden], and GoHighLevel, including AI agents, CRM automation, lead management, and API-based integrations. Brings a strong operations background in reporting, process improvement, and real-time analysis to identifying repetitive manual work and designing automations that improve efficiency, follow-up, and data consistency for clients.

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Running a fast-growing startup while staying focused on strategy, the leadership team, and every customer and investor conversation in between can feel like three full-time jobs at once, and I'd love to help make it lighter. As an executive assistant, I can take ownership of your calendar and inbox, coordinate travel for customer visits and conferences, prep materials so you walk into every meeting ready, and build simple systems for the recurring things that otherwise eat up your day. My job is to protect your time and attention so you can stay focused on the CEO-level work only you can do. I'd love to hop on a quick call to learn more about how you currently operate as a team and where I could plug in and start taking things off your plate.

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Customer support and operations professional with 5+ years of BPO experience across customer service, technical support, healthcare support, and workforce management. Skilled in customer communication, issue resolution, documentation, quality standards, real-time monitoring, workforce reporting, and cross-functional coordination across phone, email, and chat. Hands-on GoHighLevel experience with CRM setup, pipelines, workflow automation, lead capture, appointment follow-up, and AI-assisted client engagement.

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Professional Summary Results-driven professional with 4 years of experience in virtual assistance, sales, customer service, lead generation, cold calling, and digital marketing. Experienced in GoHighLevel (GHL), CRM management, website development, workflow automation, email marketing, and client relationship management. Adaptable and capable of handling various administrative and sales tasks, building strong client relationships, and supporting business growth through effective communication, organization, and problem-solving.

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Work Preferences I prefer a remote or hybrid work environment where I can apply my experience in customer support, operations, team management, and administrative coordination. I thrive in structured, goal-oriented settings that value accountability, clear communication, teamwork, and continuous improvement. I am comfortable managing multiple priorities, working independently, supporting cross-functional teams, and adapting to new tools and processes. I am open to roles in customer success, technical support, operations, virtual assistance, and administrative support, with opportunities for professional growth and long-term development. Professional Summary A goal-oriented professional with over 10 years of experience across customer service, technical support, team leadership, operations, and asset management. Experienced in handling escalations, improving workflows, analyzing performance metrics, coordinating with stakeholders, and delivering excellent customer experiences. My recent experience as a Fixed Asset Manager at BARE Funeral Group strengthened my skills in asset lifecycle management, vendor coordination, reporting, and operational problem-solving. With a strong background in customer care leadership and technical support, I bring a combination of analytical thinking, communication, organization, and people management skills to help businesses improve efficiency and achieve their goals.

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I help businesses organize data, maintain accurate records, and support daily workflows using Airtable, Google Sheets, Excel, CMS platforms, Trello, and automation tools. • 5+ years of virtual assistance experience • 5,000+ job listings managed • Supporting content, operations, and admin teams Hi, I'm Mary Jane, a Virtual Assistant specializing in data operations, content management, administrative support, and workflow organization. Over the past 5+ years, I have supported teams by managing structured data, maintaining databases, organizing information, and keeping processes accurate and consistent. Most recently, I worked full-time as a Job Content Editor at Prosple, an Australia-based company, where I managed high-volume job-listing workflows using Airtable and CMS platforms. I maintained and published thousands of listings while performing quality checks, formatting updates, and tracking workflows to ensure accurate, timely publishing. Before that, I worked as a Virtual Assistant at Viatel Solutions, a UK-based company, supporting business projects through data collection, company research, contact verification, LinkedIn lead generation, and spreadsheet organization. I helped transform raw information into structured data that teams could use for their operations. I am also continuing to build my skills in Airtable workflows and automation through hands-on projects. I have created systems such as automated content and newsletter hubs, database trackers, an agency operation hub, and Airtable integrations using Zapier to reduce repetitive tasks and improve workflow visibility. You can see examples of these projects in my portfolio. How I can help: • Airtable database organization and workflow support • Airtable automations and basic Zapier integrations • Data management, cleanup, formatting, and migration • CRM data preparation and record management • Google Sheets and Excel trackers • CMS content management and publishing • Quality checks and process documentation • Administrative support and task coordination Tools: Airtable, Zapier, Drupal CMS, Google Sheets, Google Docs, Microsoft Excel, Microsoft Office, Trello, Canva I focus on understanding the workflow first, keeping information accurate, and supporting systems that make daily tasks easier to manage. I'm comfortable learning new tools and adapting to existing processes. Open to part-time and full-time opportunities. I am looking to grow long-term with the right team and would be happy to discuss how I can support your workflow and daily operations.

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Hi, I'm Daniel Blanco, a Tech and Operations VA with 5 years of experience in technical implementation, project management, and business operations. I specialize in GoHighLevel, CRM management, workflow automation, website and funnel development, and system integrations. I also have experience leading teams, managing client relationships, and improving business processes through automation. I enjoy solving technical problems, building reliable systems, and helping businesses run more efficiently.

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IT and customer support professional with 4+ years of U.S. healthcare support experience and 3 years of remote virtual assistance experience. Handled 100–130+ customer interactions per shift, reviewed 50+ interactions weekly for quality assurance, and contributed to a 15% reduction in recurring errors. Experienced in claims, benefits and eligibility, authorizations, HIPAA-compliant documentation, e-commerce support, appointment scheduling, bookkeeping, and ICT troubleshooting. Combines customer service expertise with a BS in Computer Science and knowledge of Python, C#, and HTML to improve workflows, maintain accuracy, and resolve technical and operational issues efficiently.

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Am an experienced accountant who is a diligent employee who works hard for the company at all times to ensure results are achieved

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Automate end-to-end lead workflows with n8n — web scraping, data enrichment, email verification, and CRM sync.

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Detail-oriented Bookkeeper and Business Operations Partner with 10 years of experience in accounting, bookkeeping, administrative support, and operations. Skilled in QuickBooks Online, Xero, bank reconciliations, accounts payable and receivable, financial reporting, and process improvement. Experienced in supporting daily business operations, maintaining accurate financial records, and streamlining workflows. QuickBooks ProAdvisor and Xero Certified Specialist with a strong commitment to accuracy, efficiency, and helping business owners make informed decisions and grow their businesses.

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Results-driven sales professional with 15+ years in B2B lead generation, telesales and call centres.

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Workflow Automation Specialist and Virtual Assistant with hands-on experience building n8n workflows that connect AI-powered customer interactions, appointment scheduling, calendar updates, and email confirmations. My projects include an AI phone receptionist and a WhatsApp booking assistant designed to respond to inquiries, collect booking details, check availability, suggest alternative time slots, and confirm appointments, working 24 hours a day. I use n8n and Anthropic AI to help businesses reduce repetitive work, organize bookings, and capture opportunities when their team is unavailable. My background in client support, sales, lead generation, and administrative operations helps me translate everyday business needs into practical workflows. I also manage client accounts, coordinate calls, support business processes, and train new hires. With a background in Business Analytics and experience using Google Workspace, CRM platforms, and Notion, I bring analytical thinking, clear communication, and attention to detail to automation and operational support roles.

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AI Automation Engineer with 2+ years of hands-on experience designing, building, and maintaining no-code automations using Zapier and Make (Integromat). Strong background in process optimization, system integrations, and workflow automation for operations, HR, and marketing teams. Supported by experience in social media marketing and high-volume technical support (live chat and voice), bringing both technical depth and real-world business context. Highly organized, detail-oriented, and fluent in English (C2).

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Detail-oriented Computer Science undergraduate with hands-on experience in web development, digital marketing, and administrative support. Proficient in creating responsive websites, managing social media campaigns, and implementing technical solutions to streamline operations. Skilled in tools like Laravel, Flask, Xero, and Google Workspace. A fast learner and adaptable team player with a strong drive to contribute both creative and technical expertise to dynamic projects.

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Work Preferences • Availability: Immediately available for full-time employment. • Location: Open to on-site, hybrid, and remote work; willing to relocate internationally (including OCONUS). • Environment: Thrives in fast-paced, target-driven settings focused on operational excellence and team development. ________________________________________ Professional Summary Results-driven senior operations and account management professional with 20+ years of experience in global call center management, enterprise client relations, sales optimization, and operational leadership. Proven track record of driving revenue growth, enhancing customer satisfaction, reducing costs, and leading high-performance, multinational teams. Adept at process improvement, regulatory compliance, and translating complex concepts into actionable business strategies for C-level executives. Versatile leader with expertise spanning enterprise account management, virtual assistance, project coordination, hospitality, and cross-functional team leadership across technology/AI, financial services, BPO, and government/defense sectors. ________________________________________ Core Qualifications • Strategic Leadership: Managed 150+ agent teams across onshore/offshore locations, reducing attrition by [phone hidden]%. • Revenue Growth: Exceeded KPIs by up to 70%; drove [phone hidden]% revenue increases through strategic upselling. • Operational Excellence: Reduced costs by [phone hidden]%, streamlined onboarding by [phone hidden]%, and automated workflows, saving $200K+ annually. • Client Retention: Achieved 95% retention by resolving escalations within 24 hours. • Compliance: Ensured 100% adherence to GDPR, PCI, TCPA, ISO [phone hidden], and CNICINST [phone hidden]. • Technical Proficiency: Salesforce, Zendesk, Power BI, Advanced Excel, CRM Analytics, and WFM Software. ________________________________________ Preferred Roles & Industries • Roles: Enterprise Account Management, Virtual Assistance, Executive Support, Hospitality Management, Operations Leadership, and Project Coordination. • Industries: Technology/AI, Financial Services, BPO, Hospitality, Government/Defense, Professional Services. ________________________________________ Work Style & Soft Skills Highly organized, self-motivated, and detail-oriented with exceptional communication, negotiation, and problem-solving abilities. Adept at working independently or collaboratively in cross-functional teams. Committed to continuous learning and professional development. ________________________________________ Certifications & Professional Development • ISO [phone hidden] Internal Auditor • EarthLink Sales & Customer Service Training • CPD Certification in Operations Management & Business Administration ________________________________________ Key Achievement • Top 3 Global Team Leader – Kencall EPZ [phone hidden])

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Full Stack AI Systems Engineer specializing in designing and building production-ready AI applications, intelligent automation systems, AI agents, and RAG solutions. I develop scalable systems that integrate AI, APIs, business applications, and automated workflows to streamline operations, reduce manual work, improve decision-making, and help businesses scale efficiently.

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I have professional experience working as a Virtual Assistant for US-based companies, including Venturis Clinic (Oklahoma City, USA) and Nvestor Funding (Arizona, USA). In these roles, I have supported daily business operations by managing a wide range of administrative and operational tasks such as email handling, calendar scheduling, CRM management, data entry, and in-depth online research. I have also contributed to lead generation, competitor analysis, and client outreach, helping businesses improve efficiency and streamline their workflows. Working closely with US-based clients has given me a strong understanding of international business standards, professional communication, and remote collaboration. I am highly organized and capable of managing multiple responsibilities simultaneously while maintaining accuracy and meeting deadlines. I am also proficient in using various tools for project management, CRM systems, and team communication, and I can quickly adapt to new platforms and processes. One of my key strengths is my flexibility and availability — I am fully capable of working across all US time zones (EST, CST, MST, and PST), ensuring seamless communication and support regardless of the client’s location. This allows me to provide reliable, real-time assistance and maintain consistent productivity. In addition to my professional experience, I am currently pursuing a BSc (Hons) in Computer Science with Artificial Intelligence from Birmingham City University (UK). This academic background strengthens my analytical thinking, technical expertise, and ability to work efficiently with modern digital tools and systems, giving me an added advantage in tech-driven roles. Overall, I am a dedicated, detail-oriented, and tech-savvy professional who is committed to delivering high-quality virtual assistance and contributing meaningfully to the success of the organizations I work with.

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I'm a Social Media Manager with over six years of experience in social media management, content creation, and digital marketing. I enjoy building content strategies, creating engaging content from scratch, and turning existing materials into high-performing social media assets. Beyond content, I'm experienced in managing websites, coordinating brand partnerships, organizing marketing operations, and improving workflows. I take ownership of my work, stay proactive, and always look for ways to help a brand grow while supporting its long-term vision. I handle promoting a business online through social media, content, and digital campaigns. My role usually includes creating posts, managing ads, tracking results, and using tools like CRM systems to generate and nurture leads. The goal is to help the business reach more people, build trust with the audience, and turn that attention into actual customers.

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