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Hi! I'm a General Virtual Assistant with 5+ years of experience helping businesses in home care, healthcare, real estate, and financial services stay organized, reach more clients, and keep their online presence active. WHAT I CAN HANDLE FOR YOU GoHighLevel & CRM Management • Website management, lead organization, and marketing workflows in GoHighLevel • Keeping CRM records accurate and up to date Cold Calling & Lead Generation • Cold calling (100+ outbound calls a day), prospect outreach, and consistent follow-up calls • Real estate lead research using Zillow Social Media & Content • Managing Facebook and Instagram accounts: posting, scheduling, and engagement • Creating graphics and editing videos for campaigns and social posts Administrative Support • Email, calendar, and appointment management • Client communication, meeting notes, and tracking follow-up tasks • Data entry and QuickBooks support Web & Apps • Website updates, plus maintaining apps built with FlutterFlow and Firebase RECENT EXPERIENCE • 365 Days of Care Healthcare Agency [phone hidden]–[phone hidden]): social media, cold calling, GHL website • Future at Home Care [phone hidden]–[phone hidden]): cold calling, GHL, social media, app maintenance, admin • Morais Legacy Real Estate [phone hidden]–[phone hidden]): cold calling and prospecting • Buckalew Financial Services [phone hidden]–[phone hidden]): social media, CRM, email support TOOLS: GoHighLevel, Canva, Meta Business Suite, Google Workspace, QuickBooks, Zillow, FlutterFlow, Firebase, ChatGPT WHY WORK WITH ME I've worked with multiple clients at the same time, so I'm used to juggling priorities, meeting deadlines, and communicating clearly without needing reminders. I'm comfortable on the phone with clients and prospects, and I pick up new tools quickly. I'm available full-time. Send me a message and tell me what's taking up too much of your time.

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Hi, I'm Daniel Blanco, a Tech and Operations VA with 5 years of experience in technical implementation, project management, and business operations. I specialize in GoHighLevel, CRM management, workflow automation, website and funnel development, and system integrations. I also have experience leading teams, managing client relationships, and improving business processes through automation. I enjoy solving technical problems, building reliable systems, and helping businesses run more efficiently.

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I help business owners stay organized, serve their customers, and manage their day-to-day operations with confidence. With 7 years of Virtual Assistant experience, I provide support in customer care, administrative tasks, social media management, email marketing, and client communication. I take pride in being dependable, proactive, detail-oriented, and committed to building long-term partnerships that make running a business easier. I am a Virtual Assistant and customer service professional with a background in BPO operations and digital business support. My experience spans customer care, administrative coordination, social media management, email marketing, and client relationship management. I enjoy helping businesses streamline daily tasks, improve customer experiences, and stay organized. I value clear communication, accountability, continuous learning, and long-term professional relationships.

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Customer service and administrative professional with 8 years of experience in customer support, account management, and client relations, including over 3 years supporting an Australian RPL company. Skilled in managing client portfolios, handling inquiries, maintaining accurate records, coordinating follow-ups, and supporting daily operations. Experienced in sales support, customer communication, and social media content creation. Organized, detail-oriented, adaptable, and committed to delivering excellent customer service and efficient administrative support in a remote work environment.

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Am an experienced accountant who is a diligent employee who works hard for the company at all times to ensure results are achieved

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Detail-oriented Bookkeeper and Business Operations Partner with 10 years of experience in accounting, bookkeeping, administrative support, and operations. Skilled in QuickBooks Online, Xero, bank reconciliations, accounts payable and receivable, financial reporting, and process improvement. Experienced in supporting daily business operations, maintaining accurate financial records, and streamlining workflows. QuickBooks ProAdvisor and Xero Certified Specialist with a strong commitment to accuracy, efficiency, and helping business owners make informed decisions and grow their businesses.

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Technical Support & Customer Service I have 6 years of experience providing technical support and customer service, including email and chat support, troubleshooting, ticket management, user administration, and documentation. I'm experienced with Windows, Microsoft 365, Google Workspace, and remote support, while maintaining professional communication and excellent customer service. Portfolio/Resume: [link hidden] Video Editing I also create engaging short-form videos for TikTok, Instagram Reels, YouTube Shorts, and AI UGC content using CapCut and Canva. My editing focuses on clean cuts, captions, smooth pacing, and social media-ready content. I also have experience editing podcast clips into engaging highlights. Portfolio: [link hidden] Sample Videos: [link hidden]

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Workflow Automation Specialist and Virtual Assistant with hands-on experience building n8n workflows that connect AI-powered customer interactions, appointment scheduling, calendar updates, and email confirmations. My projects include an AI phone receptionist and a WhatsApp booking assistant designed to respond to inquiries, collect booking details, check availability, suggest alternative time slots, and confirm appointments, working 24 hours a day. I use n8n and Anthropic AI to help businesses reduce repetitive work, organize bookings, and capture opportunities when their team is unavailable. My background in client support, sales, lead generation, and administrative operations helps me translate everyday business needs into practical workflows. I also manage client accounts, coordinate calls, support business processes, and train new hires. With a background in Business Analytics and experience using Google Workspace, CRM platforms, and Notion, I bring analytical thinking, clear communication, and attention to detail to automation and operational support roles.

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I’m a digital marketer with 7 years of experience in social media, content and websites. I plan content calendars, edit short videos, design graphics in Canva, and help with WordPress websites. I’ve worked with businesses in real estate, mortgage, wellness and consulting, mostly in the US and Australia. I’m reliable and organized, and I can work on my own without much supervision.

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I Create and manage engaging social media content while producing high-quality AI generated video ads for brands across multiple niches. I Focus on building visually appealing, conversion-focused content for platforms like Instagram, TikTok, and Facebook.

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I am a versatile and adaptable professional with experience in various fields, including administrative support, customer service, creative work, and digital operations. I am organized, detail-oriented, and open to learning new skills. I strive to contribute positively to a team, handle responsibilities efficiently, and deliver quality results while continuously improving my abilities.

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Work Preferences • Availability: Immediately available for full-time employment. • Location: Open to on-site, hybrid, and remote work; willing to relocate internationally (including OCONUS). • Environment: Thrives in fast-paced, target-driven settings focused on operational excellence and team development. ________________________________________ Professional Summary Results-driven senior operations and account management professional with 20+ years of experience in global call center management, enterprise client relations, sales optimization, and operational leadership. Proven track record of driving revenue growth, enhancing customer satisfaction, reducing costs, and leading high-performance, multinational teams. Adept at process improvement, regulatory compliance, and translating complex concepts into actionable business strategies for C-level executives. Versatile leader with expertise spanning enterprise account management, virtual assistance, project coordination, hospitality, and cross-functional team leadership across technology/AI, financial services, BPO, and government/defense sectors. ________________________________________ Core Qualifications • Strategic Leadership: Managed 150+ agent teams across onshore/offshore locations, reducing attrition by [phone hidden]%. • Revenue Growth: Exceeded KPIs by up to 70%; drove [phone hidden]% revenue increases through strategic upselling. • Operational Excellence: Reduced costs by [phone hidden]%, streamlined onboarding by [phone hidden]%, and automated workflows, saving $200K+ annually. • Client Retention: Achieved 95% retention by resolving escalations within 24 hours. • Compliance: Ensured 100% adherence to GDPR, PCI, TCPA, ISO [phone hidden], and CNICINST [phone hidden]. • Technical Proficiency: Salesforce, Zendesk, Power BI, Advanced Excel, CRM Analytics, and WFM Software. ________________________________________ Preferred Roles & Industries • Roles: Enterprise Account Management, Virtual Assistance, Executive Support, Hospitality Management, Operations Leadership, and Project Coordination. • Industries: Technology/AI, Financial Services, BPO, Hospitality, Government/Defense, Professional Services. ________________________________________ Work Style & Soft Skills Highly organized, self-motivated, and detail-oriented with exceptional communication, negotiation, and problem-solving abilities. Adept at working independently or collaboratively in cross-functional teams. Committed to continuous learning and professional development. ________________________________________ Certifications & Professional Development • ISO [phone hidden] Internal Auditor • EarthLink Sales & Customer Service Training • CPD Certification in Operations Management & Business Administration ________________________________________ Key Achievement • Top 3 Global Team Leader – Kencall EPZ [phone hidden])

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Full Stack AI Systems Engineer specializing in designing and building production-ready AI applications, intelligent automation systems, AI agents, and RAG solutions. I develop scalable systems that integrate AI, APIs, business applications, and automated workflows to streamline operations, reduce manual work, improve decision-making, and help businesses scale efficiently.

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Detail-oriented and adaptable professional with experience as a Subject Matter Expert (SME) and Loan Processor. Skilled in customer service, problem-solving, data accuracy, process improvement, and effective communication. A fast learner with strong multitasking abilities, a keen eye for detail, and a commitment to delivering quality results while following established procedures and guidelines. Eager to learn new skills, take on new challenges, and contribute to team success.

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I am a versatile and results-driven professional with experience in administrative support, learning management systems (LMS), customer service, sales support, and digital marketing. Throughout my career, I have developed strong organizational, communication, problem-solving, and multitasking skills. My experience includes managing LMS platforms such as WorkRamp and Canvas, coordinating projects, supporting daily operations, managing customer relationships, and collaborating with cross-functional teams. I am highly adaptable, detail-oriented, and a fast learner who takes initiative and thrives in dynamic environments. I take pride in being reliable, resourceful, and committed to delivering high-quality work while continuously learning and improving.

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I'm a Social Media Manager with over six years of experience in social media management, content creation, and digital marketing. I enjoy building content strategies, creating engaging content from scratch, and turning existing materials into high-performing social media assets. Beyond content, I'm experienced in managing websites, coordinating brand partnerships, organizing marketing operations, and improving workflows. I take ownership of my work, stay proactive, and always look for ways to help a brand grow while supporting its long-term vision. I handle promoting a business online through social media, content, and digital campaigns. My role usually includes creating posts, managing ads, tracking results, and using tools like CRM systems to generate and nurture leads. The goal is to help the business reach more people, build trust with the audience, and turn that attention into actual customers.

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I am an aspiring Amazon Virtual Assistant with hands-on experience in product research, supplier sourcing, inventory management, listing optimization, and basic PPC. I specialize in evaluating Amazon product opportunities by analyzing Best Sellers Rank (BSR), estimated monthly sales, competition, Buy Box rotation, profit margins, and return on investment (ROI) to help identify products that meet client sourcing criteria. I am familiar with Amazon research and analysis tools, including Helium 10, Jungle Scout, SellerAmp SAS, and Keepa. I also have experience using Google Drive for file organization and Canva for creating visual content. I focus on making data-driven decisions, maintaining accuracy, and identifying profitable sourcing opportunities rather than relying on guesswork. ';[ value clear communication, attention to detail, continuous learning, and delivering organized, reliable work. My goal is to help Amazon sellers improve their operations, make informed business decisions, and grow their e-commerce businesses.

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Social Media Manager | Content Creator | Creative Strategist Detail-oriented and creative Social Media Manager with experience in content planning, creative strategy, social media management, and short-form content creation. Experienced in developing content concepts, mood boards, content calendars, hooks, shot lists, and creative briefs for international brands. Skilled in Canva, CapCut, Photoshop, Illustrator, ChatGPT, Instagram, Facebook, TikTok, and X. Strong understanding of social media content planning, trend research, audience-focused messaging, visual storytelling, and content repurposing. With a background in administrative support, I also bring strong organization, attention to detail, communication, time management, and the ability to manage multiple priorities in fast-paced environments. Proactive, adaptable, and comfortable working independently while following brand guidelines and established creative direction. Available for full-time remote work across US, EU, or Asia time zones.

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I’ve built a well-rounded background in business development, social media management, and executive assistance, working with both startups and established companies. In my previous roles, I handled lead generation, client outreach, marketing strategy, and content creation. I’m skilled in CRM management, campaign planning, and digital marketing, and I enjoy finding creative ways to help brands grow and connect with their audience. Working with international teams has also strengthened my communication, organization, and problem-solving skills. What makes me a great hire is my mix of creativity and a results-driven mindset. I focus on getting meaningful results, staying consistent, and helping the team move forward with clear goals and purpose.

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I’m a detail-oriented Virtual Assistant with 3 years of BPO experience and 1 year of VA experience in customer service, administrative support, lead generation, social media management, and digital marketing. I’m skilled in Canva, Meta Business Suite, Google Workspace, CRM platforms, and content creation.

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