John

Video Editor & IT Support

John

700/mo
Pasig, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Technical Support & Customer Service I have 6 years of experience providing technical support and customer service, including email and chat support, troubleshooting, ticket management, user administration, and documentation. I'm experienced with Windows, Microsoft 365, Google Workspace, and remote support, while maintaining professional communication and excellent customer service. Portfolio/Resume: [link hidden] Video Editing I also create engaging short-form videos for TikTok, Instagram R...

Top Skills

Email Support · 5 yearsLive Chat Support · 5 yearsPhone Support · 5 yearsTechnical Support · 5 yearsTicket Management · 5 years

Skills & Expertise

AI & Automation

HeyGenBeginner

Customer Success

Phone SupportExpert
Live Chat SupportExpert
Technical SupportExpert
Email SupportExpert
Ticket ManagementExpert
ZendeskBeginner
IntercomBeginner
LiveChatBeginner
FreshdeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

E-commerce & Marketplace

TikTok ShopBeginner
Facebook MarketplaceBeginner

Virtual Assistance & Admin

Travel PlanningBeginner
Calendar ManagementBeginner
Data EntryBeginner
Email ManagementBeginner
Document ManagementBeginner
CalendlyBeginner
AsanaBeginner
TrelloBeginner
NotionBeginner
ClickUpBeginner
JiraBeginner

Work Experience

Video Editor

ProudPoppyClothing

Feb 2026 - Present

Key Achievements:

Video Editor for Podcast and Business (Social Media)

Quick Stats

Age28 years
English LevelConversational
ID VerificationNot verified
Portfolio
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