Virtual AssistantVirtual Assistant
Pearl
ID Verified$800
per month
($5/hour)
Profile Description
I am a versatile and results-driven professional with experience in administrative support, learning management systems (LMS), customer service, sales support, and digital marketing. Throughout my career, I have developed strong organizational, communication, problem-solving, and multitasking skills. My experience includes managing LMS platforms such as WorkRamp and Canvas, coordinating projects, supporting daily operations, managing customer relationships, and collaborating with cross-function...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Real Estate Operations
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Social Media Manager | Content Creator
130 percent
Jan 2026 - Aug 2026
Job Responsibilities:
Key Responsibilities - Created, edited, and optimized short-form videos for Instagram Reels, TikTok, and other social media platforms. - Developed engaging scripts, attention-grabbing hooks, SEO-friendly captions, and content strategies. - Utilized AI-powered tools, including CapCut, Captions, ElevenLabs, HeyGen, and Gemini, to streamline content production. - Managed video editing workflows, cont...
Learning Management System (LMS) Administrator
Athena Oraz PH
Dec 2024 - Jan 2026
Job Responsibilities:
Key Responsibilities - Administered and maintained LMS platforms, including WorkRamp and Canvas, supporting over 13,000 users. - Managed user accounts, enrollments, course assignments, permissions, and learning content. - Monitored system performance, resolved technical issues, and coordinated with technical support teams. - Generated training reports, monitored completion rates, and maintained sy...
Design and Development Analyst
ATHENA ORAZ PH
Dec 2023 - Dec 2024
Job Responsibilities:
Key Responsibilities - Analyzed organizational training requirements and developed digital learning materials and resources. - Designed instructional content, visual assets, and learning resources for employee training and onboarding. - Collaborated with stakeholders and subject matter experts to translate business needs into learning solutions. - Supported the development and improvement of train...
Executive Assistant to the CLO
ATHENA ORAZ PH
May 2023 - Dec 2023
Job Responsibilities:
Key Responsibilities - Provided administrative and executive support to the Chief Learning Officer (CLO). - Managed calendars, scheduled meetings, coordinated appointments, and handled daily correspondence. - Organized emails, maintained confidential records, and ensured accurate documentation. - Coordinated communications and supported smooth day-to-day executive operations. Key Achievements - S...
Real Estate Virtual Assistant
ROCKETSTATION
Jun 2022 - May 2023
Job Responsibilities:
Key Responsibilities - Provided remote administrative support to real estate professionals, including appointment scheduling and client communication. - Managed CRM systems, property databases, client records, and transaction documentation. - Assisted with contract preparation, client inquiries, follow-ups, and calendar management. - Coordinated communication between agents, clients, and other par...
Customer Support / Technical Support
TELEPERFORMANCE
Sep 2018 - May 2021
Job Responsibilities:
Key Responsibilities - Handled inbound and outbound customer calls, addressing billing inquiries, account concerns, and technical support requests. - Processed payment transactions, billing adjustments, and customer account updates. - Assisted customers with order placement, order tracking, and issue resolution. - Explained billing charges and account information clearly and professionally. Key A...
Social Media Manager / Data Entry
PRM DATA QUEST CORPORATION
Jun 2017 - Jul 2018
Job Responsibilities:
Key Responsibilities - Managed client social media accounts and supported day-to-day online communications. - Performed data entry, updated customer information, and maintained accurate records. - Handled inbound and outbound calls and responded to customer inquiries. - Assisted with billing concerns, payment transactions, order processing, and order tracking. Key Achievements - Supported both so...
Sales Representative
Arriba Telecontact
Jan 2017 - Jun 2017
Job Responsibilities:
Key Responsibilities: Conducted outbound cold calls to introduce products or services to prospective customers. Followed up with potential leads and communicated sales offers. Maintained detailed call logs and recorded customer interactions. Applied sales techniques to identify customer needs, address objections, and encourage conversions. Key Achievements Generated sales opportunities through pr...
Quick Stats
Education
Bachelor's Degree
UNIVERSITY OF SCIENCE AND TECHNOLOGY OF SOUTHERN PHILIPPINES
2013 - 2017