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Profile Description

You should hire me as your Virtual Assistant or Administrative Support because I have hands-on experience in administrative work, data management, and client coordination, supported by a strong skill set developed in corporate and remote-ready environments. I previously worked with Eastwest Healthcare Inc. for over three years, where I handled roles as a Claims Processor, Underwriter, and Sales Associate. These positions required extreme attention to detail, accurate data entry, document review, report preparation, and consistent follow-ups with internal teams and clients. My skills include data entry, email and calendar management, file organization, PDF and document formatting, CRM updating, Microsoft Excel and Word proficiency, and basic reporting. I’m also experienced in handling confidential information, meeting tight deadlines, and maintaining accuracy under pressure. Having supported both operations and sales teams, I communicate professionally, follow instructions carefully, and work independently with minimal supervision. Overall, I bring reliability, adaptability, and a strong work ethic—making me a dependable VA or Admin Support who can help streamline your daily operations and keep your business organized.

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With 10 years of experience spanning across the healthcare, banking and professional services line of businesses, I have honed my skills from being a Subject Matter Expert (SME) to excelling in Quality Assurance roles. My journey has been marked by a deep commitment to understanding the nuances of these industries and leveraging this knowledge to drive quality and efficiency in all my endeavors. I am passionate about continuous learning and improvement, and I am always ready to take on new challenges.

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I am a native English speaker who is self driven by my own goals and highly skilled in IT. My proffessionalism working with various company has grown amicably and has helped maneuver my way through different career paths and self paths. Am open to working with an International company such as [link hidden] since am rest assured that the knowledge I shall be gaining from the company is in abundance.

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Reliable and highly organized Remote Administrative Assistant with strong experience in managing schedules, communications, and documentation for distributed teams. Adept at handling data entry, preparing reports, and ensuring operational efficiency in remote environments. Known for excellent communication, attention to detail, and proactive problem-solving. Skilled in using modern productivity tools and maintaining confidentiality in all administrative processes.

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I am a creative and detail-oriented Graphic Designer, Photo Editor, and Social Media Manager with a strong ability to bring ideas to life through visually compelling designs and strategic content. I specialize in creating clean, modern graphics, enhancing photos to professional quality, and managing social media pages to grow engagement and brand visibility. I am skilled in using design tools, understanding audience trends, and delivering consistent, high-quality work within deadlines. With strong communication, creativity, and a results-driven mindset, I bring value to any team looking to elevate their brand presence.

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Detail-oriented and results-driven Bookkeeper with over 4 years of hands-on experience in accounting and financial management, supported by 3 years of team leadership experience. Certified QuickBooks user with strong expertise in full-cycle bookkeeping, including accounts payable and receivable, bank and credit card reconciliations, general ledger maintenance, payroll processing, and month-end, quarterly, and year-end closings. Highly skilled in preparing and analyzing financial statements such as income statements, balance sheets, and cash flow reports to support informed business decisions. Experienced in using accounting platforms including QuickBooks, Xero, ADP, Gusto, and various payment and e-commerce systems. Known for exceptional attention to detail, strong knowledge of accounting principles, and a commitment to maintaining accurate, compliant, and confidential financial records. Reliable, organized, and proactive, with the ability to manage multiple priorities, meet deadlines, and support business growth through clean and well-structured financial data.

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Hi, I'm Jeramae Ela Sausal. I am a Customer Support Expert with over three years of experience in the BPO industry, having worked with global companies like Amazon , Sykes and Verizon Telco Account. I am highly skilled at multitasking under pressure and have a strong attention to detail, ensuring that route planning and order tracking are handled with total accuracy. I’m excited to bring my efficiency and problem-solving expertise to your team. Thank you for your time!

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Hi, I’m Arlene Cabataña — a Virtual Assistant, Graphic Designer, and Web Developer passionate about helping entrepreneurs streamline their workflows and build a strong online presence. With a blend of creativity and organization, I help busy business owners save time, stay consistent, and grow their brands through reliable support and visually appealing designs. Whether it’s managing your emails, designing branded materials, or developing responsive websites, my goal is to make your business run smoother and look smarter — so you can focus on what matters most: growing your success.

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Hi, my name is Mae, and I’m an Executive Assistant with strong marketing and visual content experience, bringing over four years of hands-on support to founders, executives, and growing teams. My background allows me to confidently support both executive-level operations and creative initiatives, ensuring structure, efficiency, and high-quality output across daily business functions. Throughout my experience, I’ve supported executives by managing calendars, inboxes, priorities, and daily administrative tasks, while also assisting with project coordination, documentation, and internal workflow organization. I’m highly organized, detail-oriented, and comfortable handling fast-paced responsibilities that require discretion, accuracy, and proactive communication. Alongside executive support, I have a strong foundation in marketing and visual content, where I’ve worked closely with leadership, strategists, and creative teams to translate ideas, research, and messaging into polished, client-ready materials. I have experience supporting content for LinkedIn, Instagram, and Facebook, while ensuring consistency with brand guidelines and company standards. I’m proficient in Canva, Figma, PowerPoint, and Google Slides, and regularly assist with executive presentations, internal reports, and visual documents. My previous role as a Project Manager in a branding company strengthened my ability to coordinate tasks across teams, manage timelines, and maintain quality control. In addition, I actively use AI and automation tools such as Perplexity, Comet, Zapier, and GoHighLevel to improve productivity and streamline daily operations. I’m also experienced in Google Workspace, executive calendar management, task prioritization using the ABCD method, project management tools, and have basic knowledge of bookkeeping and reporting support. Previously, I also supported real estate teams as a Listing Manager, which strengthened my ability to work under pressure while maintaining organized systems and professional standards. Overall, I bring a balanced skill set that combines executive support, administrative structure, marketing assistance, and operational reliability. I take pride in being dependable, proactive, and committed to supporting leadership in a way that allows them to focus on strategic growth.

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Detail-oriented and customer-focused professional with over five years of experience in customer service, healthcare support, and virtual administration. Proven ability to manage inbound and outbound communications, process orders through CRM systems, and provide clear explanations of healthcare benefits and services. Skilled in remote administrative support, scheduling, document preparation, and email management. Proficient in Microsoft Office, Google Workspace, CRM tools, and collaboration platforms, with foundational skills in graphic design and video editing. Currently pursuing a Bachelor of Science in Psychology, bringing strong communication, research, and interpersonal skills to support both clients and organizational goals.

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Dedicated and detail-oriented professional with a strong background in customer service, order management, and logistics analysis, complemented by creative expertise in graphic design, proofreading, and digital marketing. Skilled in handling end-to-end order processes, resolving customer concerns, optimizing workflow efficiency, and delivering clear, error-free communications. Known for reliability, problem-solving skills, and the ability to balance operational accuracy with creative execution.

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A highly organized and detail-oriented professional with extensive experience in remote coordination, appointment scheduling, and calendar management. Proven ability to manage high-volume scheduling pipelines, optimize workflows, and facilitate seamless communication between clients and teams. Excels in fast-paced environments using CRM and scheduling tools to ensure efficiency and meet performance targets. Seeking to leverage strong administrative and coordination skills in a remote Scheduler role.

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Detail-oriented Executive Assistant / Operations & Customer Support Specialist with 6+ years of experience supporting CEOs, managing operations, customer service, real estate transactions, and social media growth. Proven ability to streamline workflows, manage CRMs, coordinate cross-functional teams, and deliver high-quality remote support in fast-paced environments.

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Creative and detail-driven Content Creator and Social Media Manager with a strong foundation in design, storytelling, and data-informed strategy. Proficient in Adobe Creative Suite, including Photoshop, Illustrator, Premiere Pro, and InDesign, with hands-on expertise in graphic design, video editing, and visual content production. Holds degrees in Web Project Management, Data Analysis, and New Media Design, blending creative excellence with analytical insight. Currently pursuing a degree in Art History, bringing a unique cultural and visual perspective to every project. Known for a perfectionist approach, high aesthetic standards, and a passion for crafting engaging digital experiences that connect and convert.

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Results-driven sales and administrative professional with over 1.7 years of experience supporting international clients across the USA, UK, Europe, and Australia. Skilled in property management, real estate sales support, CRM systems (HubSpot, Salesforce), and high-volume call handling. Highly organized, tech-savvy, and a fast learner, with a proven ability to build rapport, convert leads, and maintain excellent client relationships. Committed to delivering exceptional support and driving business growth.

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I am an IT Support Technician and Cloud & Network Engineer Trainee with strong experience in troubleshooting, Azure/AWS cloud platforms, networking fundamentals (DNS, DHCP, TCP/IP, VPN), Linux, virtualization, and Microsoft 365. I have resolved over 300+ technical issues with a 95% customer satisfaction score and supported 200+ enterprise users. My technical stack includes C++, C#, JavaScript, Kotlin, React Native, SQL, Figma, and Canva. I am completing a Bachelor of IT in Data Science, expanding my skills in analytics and automation. I am passionate about cloud engineering, IT support excellence, networking, and scalable digital solutions. Open to roles in IT Support, Cloud Operations, Networking, or Technical Specialist environments.

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I'm very consistent, up for challenges and driven. I use my free time to learn more skills that interest me.

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Inchcape Kenya LTD | Accounts Assistant | March [phone hidden] – January [phone hidden] ● Ledger Maintenance: Executed daily accounting operations with precision, maintaining error-free ledgers and improving data accuracy by 20%. ● Statutory Compliance: Collaborated with tax advisors to streamline tax submissions, ensuring all VAT and statutory filings were completed on time with zero penalties. ● Financial Reporting: Optimized month-end closing processes by standardizing reconciliation procedures, cutting report preparation time by 30%. ● Audit Support: Prepared complete audit documentation, enabling smooth internal and external audits with zero compliance issues. ● Budgeting: Supported budget creation and variance analysis to improve forecasting accuracy and guide cost-saving initiatives. Citibus Limited & Deli-Convie Limited | Junior Accountant / Administrator | July [phone hidden] – February [phone hidden] ● Tax Administration: Processed VAT and rental tax returns with 100% compliance, consistently meeting or exceeding submission deadlines. ● Cash Flow Management: Improved company liquidity by enhancing accounts reconciliation accuracy and reducing overdue receivables by 25%. ● AP/AR Management: Maintained vendor satisfaction by achieving 100% on-time payments and managing clear communication with suppliers. ● Expense Analysis: Tracked and analyzed vehicle expenses and fuel consumption, uncovering trends that reduced operational costs by 10%. ● Internal Reporting: Delivered actionable financial insights by preparing daily cash flow and earnings reports to guide executive decisions. Hirum & Associates | Office Administrator (Payroll Focus) | December [phone hidden] – December [phone hidden] ● Payroll Administration: Oversaw full-cycle payroll processing, ensuring 100% accuracy and compliance with NHIF, NSSF, and VAT obligations. ● Organization: Managed schedules and captured key decisions in concise minutes to increase meeting productivity.

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Professional Summary Versatile digital professional with experience in web development, graphic design, and search engine optimization (SEO). Skilled in designing and developing responsive, user-focused websites that balance functionality, performance, and visual appeal. Adept at creating cohesive brand identities and digital assets that align with business objectives. Proven ability to optimize websites for search visibility through on-page SEO, technical optimization, and content strategy, resulting in improved traffic, engagement, and conversion performance. Strong attention to detail, collaborative mindset, and commitment to delivering measurable results.

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Creative and self-driven design professional with 6+ years of experience creating and delivering elegant, innovative design solutions that excite consumers and grow iconic brands. Skilled in leading multiple projects from concept through to completion. Hands-on in transforming complex information and concepts into attractive, human-centred designs.

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