Virtual Assistant | Customer Service Support

Jeramae

100/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi, I'm Jeramae Ela Sausal. I am a Customer Support Expert with over three years of experience in the BPO industry, having worked with global companies like Amazon , Sykes and Verizon Telco Account. I am highly skilled at multitasking under pressure and have a strong attention to detail, ensuring that route planning and order tracking are handled with total accuracy. I’m excited to bring my efficiency and problem-solving expertise to your team. Thank you for your time!

Skills & Expertise

Customer Success

Data & Analytics

Design & Creative

E-commerce & Marketplace

Marketing & Growth

Sales & Business Development

Cold CallingBeginner
Zoho CRMBeginner

Work Experience

Customer Support and Sales Representative

Continuum Global Solutions

Feb 2024 - Sep 2025

Live Chat SupportLiveChatTechnical SupportEmail Support

Customer Service Associate

Amazon Cebu

Apr 2022 - Oct 2023

Phone SupportEmail SupportTechnical SupportTicket Management

Quick Stats

Age27 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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