Virtual Assistant | Customer Service SupportVirtual Assistant | Customer Service Support
Jeramae
100/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$100
per month
($1/hour)
Member since January 2026
Profile Description
Hi, I'm Jeramae Ela Sausal. I am a Customer Support Expert with over three years of experience in the BPO industry, having worked with global companies like Amazon , Sykes and Verizon Telco Account. I am highly skilled at multitasking under pressure and have a strong attention to detail, ensuring that route planning and order tracking are handled with total accuracy. I’m excited to bring my efficiency and problem-solving expertise to your team. Thank you for your time!
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportAdvanced
Live Chat SupportIntermediate
ZendeskIntermediate
LiveChatBeginner
Technical SupportBeginner
Email SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Data & Analytics
Design & Creative
SketchBeginner
Adobe XDBeginner
Adobe PhotoshopBeginner
Adobe IllustratorBeginner
CanvaBeginner
Logo DesignBeginner
Social Media GraphicsBeginner
Presentation DesignBeginner
Adobe Premiere ProBeginner
Video EditingBeginner
CapCutBeginner
E-commerce & Marketplace
ShopifyBeginner
Amazon FBABeginner
eBayBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Order ProcessingBeginner
Product Listing OptimizationBeginner
DropshippingBeginner
GorgiasBeginner
Marketing & Growth
Sales & Business Development
Cold CallingBeginner
Zoho CRMBeginner
Work Experience
Customer Support and Sales Representative
Continuum Global Solutions
Feb 2024 - Sep 2025
Live Chat SupportLiveChatTechnical SupportEmail Support
Customer Service Associate
Amazon Cebu
Apr 2022 - Oct 2023
Phone SupportEmail SupportTechnical SupportTicket Management
Quick Stats
Age27 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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