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Profile Description

Welcome to the Dynamic Realm of Madelyn! Hey there! I’m your go-to Virtual Assistant, blending top-tier customer service with expert property management know-how. Whether it’s delighting tenants, keeping your e-commerce store running like a dream, or managing admin tasks with ninja-like precision, I’ve got you covered. Let’s streamline your operations and make your life easier—one task at a time! ‍ Who is Madelyn? - Communication Wizard: Nails English with flair and understands diverse cultures, so every conversation hits the right note. ‍ Tech Sorceress: From Gorgias and Shopify to PropertyTree, I navigate software and tools like magic! Time-Zone Champion: Need someone to align with your work hours? I dance through time zones like a pro. Reliability Rockstar: Deadlines? Nailed. Professionalism? Always. Count on me to deliver! Your Trusty Guardian: I handle sensitive info with care, ensuring security and confidentiality. Here’s What I Can Do for You: Property Management Maestro: - Preparing lease renewals, rent increases, and breach notices. - Tenant screenings and virtual routine inspections. - Coordinating maintenance requests and communicating with owners and tenants. E-Commerce Extraordinaire: - Customer service via email, chat, and social media using Gorgias. - Order management, product listings, and market research for Shopify stores. Admin Magic: - Data entry, transcriptions, and document preparation made effortless. - Calendar management, invoice processing, and general admin tasks. Fun Extras: - Unlimited positivity and a proactive approach. - A secret knack for turning chaos into streamlined workflows! Why Clients Keep Coming Back: - Sharp attention to detail and proactive problem-solving. - Effective communication that keeps everyone in the loop. - The perfect mix of fun and professionalism in every task. Ready for the adventure? Whether you need a property management pro, e-commerce whiz, or admin superstar, I’m here to help you thrive. Let’s team up and make your business journey as delightful as it is productive!

Top Skills

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Communications and Community Engagement professional with over 6 years of experience in media relations, digital marketing, and grassroots coordination. Skilled in storytelling, event management, and social media strategy, with a strong passion for education, empowerment, and building inclusive communities. I thrive in environments that value creativity, collaboration, and purpose-driven impact.

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TABITHA NDIRANGU [phone hidden], Nairobi, Kenya Phone: [phone hidden] Email: [contact hidden] Professional Summary Dynamic and results-driven Communication and Customer Service Specialist with over 7 years of experience in digital media, content creation, customer engagement, and marketing strategy. Proven ability to lead teams, manage digital campaigns, and build strong client relationships. Skilled in enhancing customer satisfaction, driving digital growth, and executing data-driven marketing initiatives. Professional Experience Communication and Digital Marketer | Davana Hotel, Nairobi, Kenya | April [phone hidden] – Present Communication and Customer Care Supervisor | Davana Hotel, Nairobi, Kenya | February [phone hidden] – March [phone hidden] Communication and Customer Care Team Leader | City Health Hospital, Nairobi, Kenya | May [phone hidden] – December [phone hidden] Communication and Marketing Officer | The Property Show, Nairobi, Kenya | November [phone hidden] – February [phone hidden] Customer Care and Content Creator | Ark Consultant Ltd, Nairobi, Kenya | January [phone hidden] – September [phone hidden] Assistant Admin / Communication and Digital Marketer | Liberty Homes, Nairobi, Kenya | June [phone hidden] – November [phone hidden] Communication Intern | Ministry of Immigration, Nairobi, Kenya | May [phone hidden] – July [phone hidden] Education Bachelor of Science in Communication and Journalism, Moi University, Nairobi Campus, [phone hidden] Diploma in Mass Communication, Jomo Kenyatta University of Agriculture and Technology, [phone hidden] Certificate in Information Technology, Zetech College – JKUAT, [phone hidden] Key Skills Communication, Marketing and Branding, Customer Service, Digital Marketing and Content Creation, Photography and Videography, Team Management, Project Management, Corporate Communication, Digital Analytics, Report Writing

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Profile Description

Seasoned Real Estate Manager with over 12 years of experience maximizing the value and operational performance of mixed-use and commercial portfolios exceeding Kshs 70 Millionin assets. Proven expertise in driving NOI growth through strategic leasing, rigorous financial controls, and cost-saving capital improvements. A hands-on leader dedicated to enhancing tenant satisfaction, retaining top-tier staff, and ensuring 100% compliance across all properties.

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I handle daily social media tasks like content planning, posting, editing, and engagement so brands can focus on their business while staying visible online.

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About 3 years ago I worked as event manager and artist manager for a local start up entertainment company and pulled of 3 events in about 8 months. Im currently working as a freelancing digital marketing agent and i have my own Digital Marketing Agency called South-Z Marketing Agency in South Africa, Soweto. In my 1 year 3 months experience I've done projects through CANVA and Multiple platform as well, from data entry, translating, web design, wed develop and social media marketing for start up companies and organisations.

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Hello there! I have over a decade of diverse experience, including field sales in the pharmaceutical industry and several years as an executive virtual assistant. With that, I had the chance to work with clients from different industries all over the globe that hopefully you'll find beneficial to your business. Here are my humble experiences and collected skills: -Virtual Assistant/Executive Assistant (New Zealand Client): Managed Shopify accounts, monitored sales and orders, sole customer service representative, handled email communication, and managed social media (including Facebook and IG) responses. -Business Development Consultant (B2B Virtual Assistant, London, UK Client): Specialized in lead generation, CRM management, data analysis, LinkedIn Sales Navigator, and running campaigns via platforms like SalesQL, Airtable, and Mailchimp. -Operations and Events Manager (Springfield, Virginia, USA Client): Managed HR, recruitment, scheduling, proposals, invoices, event management, and coordination, ensuring seamless operations and communication. -Australian Client (WordPress & SEO): Created articles, performed minor photo editing, and managed SEO-related tasks for a business specializing in trades across Australia. I have created hundreds of articles for different websites depending on target audiences. The industry was more on construction-related services like concreting, roofing, flooring, fencing, painting, plastering and window cleaning -Cold Calling & CRM Management (US Client): A cleaning company in the US. Outbound and inbound calls via Grasshopper. Handled campaigns and effectively managed CRM systems. -Accounting VA (UK Client): assisted a UK-based client with part-time accounting tasks, showcasing my adaptability and proficiency in financial operations. -Marketing Assistant (Australian Client): Create graphic designs, make minor edits for websites with SEO via WordPress (increase Rank Math), create social media postings, edit video, and send email campaigns via Pipedrive.

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I’m an Executive Virtual Assistant with nearly four years of experience supporting executives, real estate teams, and service based businesses. I specialize in streamlining operations, improving workflows, and bringing order to fast moving environments. My background includes scheduling, inbox and calendar management, client coordination, transaction support, and handling day to day administrative needs with accuracy. I’m skilled in building simple automations, organizing systems, optimizing CRMs, and using AI tools to reduce manual work. I thrive in roles where efficiency matters and nothing can fall through the cracks. Whatever you need, I’ll find a way to make it happen. I work independently, learn tools quickly, and bring structure, clarity, and reliable follow through to every team I support.

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Profile Description

Detail-oriented Executive Assistant / Operations & Customer Support Specialist with 6+ years of experience supporting CEOs, managing operations, customer service, real estate transactions, and social media growth. Proven ability to streamline workflows, manage CRMs, coordinate cross-functional teams, and deliver high-quality remote support in fast-paced environments.

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Creative and detail-driven Content Creator and Social Media Manager with a strong foundation in design, storytelling, and data-informed strategy. Proficient in Adobe Creative Suite, including Photoshop, Illustrator, Premiere Pro, and InDesign, with hands-on expertise in graphic design, video editing, and visual content production. Holds degrees in Web Project Management, Data Analysis, and New Media Design, blending creative excellence with analytical insight. Currently pursuing a degree in Art History, bringing a unique cultural and visual perspective to every project. Known for a perfectionist approach, high aesthetic standards, and a passion for crafting engaging digital experiences that connect and convert.

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Senior Digital Marketing and MarTech Strategist with over 18 years of experience leading digital transformation and performance marketing initiatives across Africa. Proven track record in developing data-driven, ROI-focused marketing strategies that bridge creativity, technology, and commercial outcomes. Adept at leveraging Adobe Experience Cloud, AppsFlyer, GA4, and AI tools to enhance personalisation, campaign efficiency, and client experience. Skilled in building and mentoring cross-functional agile teams, driving innovation, and aligning marketing and technology for business growth. Key Strengths: • Digital marketing strategy and innovation leadership • MarTech and data enablement (Adobe, GA4, AppsFlyer, Datorama) • AI-driven campaign automation and customer personalisation • Omni-channel marketing (programmatic, social, mobile, search) • Cross-functional collaboration with technology, data, and creative teams • Proven record of improving ROMI, CAC, and customer lifetime value

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I am presenting my qualifications as an indication of my keen interest to apply for any vacancy that suits my experience as a Content Creator and Video Editor. With a deep love for visual storytelling and a track record of crafting emotionally compelling, high-impact content, I bring both technical expertise and creative energy to every frame I edit. Over the past 3 years, I’ve had the privilege of editing a wide range of projects from fast-paced digital content to narrative shorts and branded campaigns. Each project has deepened my belief in the power of editing to shape mood, deliver messages, and move audiences. But what truly sets me apart is my passion. I don’t just edit video, I live and breathe it. I spend my free time breaking down film cuts, experimenting with transitions, and constantly learning new editing techniques to push my boundaries. I believe that great editing is invisible and yet unforgettable and I strive to achieve that balance in every project I touch. Details of my background and professional experience are outlined in my resume. Should my qualifications meet your standards and expectations, I would be very glad to meet you for an interview at your convenience. Thank you and I am looking forward to hearing from you soon.

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I’m a multidisciplinary content creator with over seven years of experience in film, television, and digital media. I’ve contributed to Netflix productions, editing acclaimed shows like Blood & Water, and developed engaging campaigns for top marketing agencies. My expertise spans videography, photography, and graphic design — combining creative storytelling with strong technical execution. Passionate about crafting visuals that resonate, I bring a cinematic approach to every project, from concept to final cut. My goal is to create meaningful, high-impact content that inspires audiences and strengthens brand storytelling across all platforms.

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As a marketing director, I have broad skills in marketing, from digital marketing, content marketing and content editing.

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I have a practical experience in Paid Ads ,SEO ,content marketing through my freelancing experience

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A dedicated and versatile Virtual Assistant with extensive experience in administrative support, digital marketing, and customer service. I excel at managing tasks efficiently, communicating clearly, and providing exceptional support to clients and teams. Skilled in email management, social media coordination, data entry, and customer relationship management, I thrive in fast-paced environments and am committed to delivering high-quality results. My proactive approach, attention to detail, and strong problem-solving skills make me a reliable and valuable addition to any team.

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General Virtual Assistant with 6 years of experience in admin support, data entry, customer service, lead generation, and CRM management. Detail-oriented, reliable, and skilled in supporting entrepreneurs with efficient, confidential remote assistance.

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I am an experienced Real Estate Virtual Assistant with over 4 years of hands-on experience supporting real estate professionals in the US, Australia, and the UK. I specialize in administrative support, CRM and database management, transaction coordination, property research, and document organization, ensuring smooth and efficient daily operations. Alongside admin work, I provide social media support for real estate brands, including Canva graphics, short-form video editing, post scheduling, and content management to maintain a consistent and professional online presence. I am comfortable following established processes while also identifying opportunities to improve workflows and efficiency. I am proactive, detail-oriented, and reliable, with strong communication skills and the ability to manage multiple priorities. My focus is to help real estate professionals save time, stay organized, and scale their business by handling backend and content-related tasks with accuracy and consistency.

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Dedicated and highly organized professional with a diverse background in e-commerce management, event coordination, and retail operations. Proven track record in managing end-to-end sales cycles, from social media content creation and customer inquiry handling to logistics and order fulfillment. Adept at liaising with multiple stakeholders and managing complex projects under tight deadlines. Seeking to leverage my multitasking abilities and administrative expertise to provide high-level support as a Virtual Assistant.

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Proactive Executive Assistant who brings order to chaos, stays one step ahead, and supports leaders with energy, clarity, and reliable follow-through every day.

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