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Results-driven Automation and AI Engineer specializing in building production-grade, self-running GTM systems, custom LLM applications, and fault-tolerant n8n/Make workflows. Expert in GoHighLevel architecture, API integrations, and vector database RAG pipelines that capture, qualify, and route leads 24/7 without data loss. I replace fragmented technical stacks with streamlined, revenue-generating infrastructure.

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Workflow Automation Specialist with experience building CRM pipelines, lead generation funnels and business automations. Worked with a US-based legal technology company, collaborating with its marketing team to track leads from Meta Ads through signup, subscription and renewal. Skilled in n8n, Make, GoHighLevel, APIs, webhooks and AI-powered workflows. Also experienced in software development and integrating business systems. Available immediately for remote opportunities.

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Skill professional with strong work ethic,reliability,and excellence communication abilities.A versatile and hardworking character.

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I am a creative Graphic Designer, UI/UX Designer, and Social Media Manager with professional experience in digital marketing, brand development, and content creation. I have experience managing multiple social media accounts across Facebook, Instagram, LinkedIn, and X, creating engaging marketing materials, designing user-friendly digital interfaces, and maintaining consistent brand identities. I am proficient in graphic design, Figma, Canva, social media strategy, content planning, digital advertising, website design, and AI-powered creative tools. I am also familiar with administrative support, data entry, research, and IT-related tasks. I am highly adaptable, detail-oriented, creative, and committed to delivering quality work within deadlines. I can work independently or collaboratively with international teams and am eager to contribute to business growth through effective digital solutions.

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To apply my skills, knowledge and expertise in a stable, challenging and rewarding environment as I contribute positively to the performance and attainment of the company's objectives, as well as grow career-wise and build myself. I am a highly motivated and versatile professional with a Bachelor's degree in Commerce ( Accounting option) and a diverse background in customer service, administrative roles, online tutoring , and business. With experience as a Customer Care Agent, Clerk,tutor a virtual assistant as well as in entrepreneurship,

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Detailed virtual digital customer service provider and data entry and analysis specialist, with 5 years of experience in sales and two years in teaching high school.

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I am a motivated and results-driven professional with over 3 years of experience in customer support, appointment setting, sales consulting, and digital marketing. I have strong communication, negotiation, and problem-solving skills, with experience managing client relationships, identifying customer needs, handling objections, and converting leads into sales. I am adaptable, organized, and comfortable working independently or as part of a team in a fast-paced, target-oriented environment. I am also currently pursuing higher education in Industrial Management and continuously developing my professional skills.

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I am a hardworking, reliable, and detail-oriented professional with 3 years of ESL teaching experience and skills in communication, data annotation, online research, and administrative support. I am comfortable using computers and online tools, managing tasks independently, and meeting deadlines. I am eager to learn, adaptable to new challenges, and committed to delivering accurate, high-quality work while providing excellent service to clients and employers.

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A Senior Knowledge Expert and Customer Experience professional with over 7 years of experience spanning customer service, technical support, facilities helpdesk, knowledge management, and operational support. A strong foundation in customer service has shaped a practical approach to communication, problem-solving, adaptability, and customer experience. Current expertise includes customer service, knowledge management, SOP governance, process documentation, process mapping, training, quality assurance, reporting, and process improvement. Experienced in supporting global teams through clear documentation, practical knowledge resources, training initiatives, and process improvements that promote consistency and operational efficiency. Additional experience in customer-focused sales support, including upselling and cross-selling, complements a strong understanding of customer needs and service delivery. Comfortable working in KPI-driven and fast-paced environments, learning new tools and systems, working independently, and collaborating across teams to turn complex processes into clear and practical solutions. Driven by continuous learning, meaningful collaboration, and opportunities to improve how teams work. Brings precision, empathy, and a structured approach to every task, with a focus on delivering quality results and meaningful impact.

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I help businesses automate repetitive tasks, follow up with leads automatically, and connect their tools so they can focus on growing their business instead of managing manual processes. Here's what I can do for you: Business Workflow Automation I build end-to-end automation using GoHighLevel, Zapier, Make, and n8n to connect your business processes and eliminate repetitive work. Lead Management & Follow-Ups - Capture and route leads automatically - Send personalized email and SMS follow-ups - Schedule appointments and reminders - Automate payment workflows - Keep your CRM and sales pipeline updated AI & Intelligent Automation I build workflows using AI and conditional logic to handle different scenarios, make decisions, and automate more than just simple tasks. App Integrations I connect your CRM, marketing platforms, payment systems, and other business tools so your data flows where it needs to go. Automated Reporting & Dashboards I build automated data pipelines and dashboards to help you track performance without manually compiling reports. My goal is simple: help you spend less time on repetitive tasks, run your operations more efficiently, and scale without adding unnecessary manual work.

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Customer support and operations professional with 5+ years of BPO experience across customer service, technical support, healthcare support, and workforce management. Skilled in customer communication, issue resolution, documentation, quality standards, real-time monitoring, workforce reporting, and cross-functional coordination across phone, email, and chat. Hands-on GoHighLevel experience with CRM setup, pipelines, workflow automation, lead capture, appointment follow-up, and AI-assisted client engagement.

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Empathetic and patient professional with strong communication, active listening, and problem-solving skills. Experienced in understanding individual needs, providing thoughtful support, and handling sensitive conversations with compassion, professionalism, and respect. Committed to creating a safe, nonjudgmental environment where people feel heard, valued, and supported while helping them identify appropriate next steps.

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Im working as admin Associate at home choice since [phone hidden] and currently working at homechoice ad admin

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Experienced Senior IT Business Analyst and EDI / ERP Integration Specialist with over a decade of hands-on expertise optimizing supply chain workflows, B2B data exchanges, and enterprise platform implementations. ​Throughout my career—spanning roles at Connext, Deel IT, Booth & Partners, Abbott, Eiger, and B2Be—I have specialized in bridging complex business requirements with technical execution. My core strength lies in designing and managing seamless EDI integrations (ANSI X12, EDIFACT) across various ERP systems (including SAP), streamlining operations, and driving end-to-end IT business analysis. ​Core Skills & Focus Areas: ​Business Analysis & IT Integration: Requirements gathering, gap analysis, process optimization, SAP implementations. ​EDI & ERP Architecture: B2B integration, transaction mapping, partner onboarding, enterprise data mapping. ​Cross-Functional Leadership: Collaborating with global remote teams, external partners, and key stakeholders to deliver scalable technology solutions. Today, as a Senior IT Business Analyst, I specialize in SAP implementations, system integration strategy, and optimizing data flow for global teams. If you'd like to connect regarding IT business analysis, EDI architecture, or ERP solutions, feel free to reach out!

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Am an experienced accountant who is a diligent employee who works hard for the company at all times to ensure results are achieved

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Work Preferences • Availability: Immediately available for full-time employment. • Location: Open to on-site, hybrid, and remote work; willing to relocate internationally (including OCONUS). • Environment: Thrives in fast-paced, target-driven settings focused on operational excellence and team development. ________________________________________ Professional Summary Results-driven senior operations and account management professional with 20+ years of experience in global call center management, enterprise client relations, sales optimization, and operational leadership. Proven track record of driving revenue growth, enhancing customer satisfaction, reducing costs, and leading high-performance, multinational teams. Adept at process improvement, regulatory compliance, and translating complex concepts into actionable business strategies for C-level executives. Versatile leader with expertise spanning enterprise account management, virtual assistance, project coordination, hospitality, and cross-functional team leadership across technology/AI, financial services, BPO, and government/defense sectors. ________________________________________ Core Qualifications • Strategic Leadership: Managed 150+ agent teams across onshore/offshore locations, reducing attrition by [phone hidden]%. • Revenue Growth: Exceeded KPIs by up to 70%; drove [phone hidden]% revenue increases through strategic upselling. • Operational Excellence: Reduced costs by [phone hidden]%, streamlined onboarding by [phone hidden]%, and automated workflows, saving $200K+ annually. • Client Retention: Achieved 95% retention by resolving escalations within 24 hours. • Compliance: Ensured 100% adherence to GDPR, PCI, TCPA, ISO [phone hidden], and CNICINST [phone hidden]. • Technical Proficiency: Salesforce, Zendesk, Power BI, Advanced Excel, CRM Analytics, and WFM Software. ________________________________________ Preferred Roles & Industries • Roles: Enterprise Account Management, Virtual Assistance, Executive Support, Hospitality Management, Operations Leadership, and Project Coordination. • Industries: Technology/AI, Financial Services, BPO, Hospitality, Government/Defense, Professional Services. ________________________________________ Work Style & Soft Skills Highly organized, self-motivated, and detail-oriented with exceptional communication, negotiation, and problem-solving abilities. Adept at working independently or collaboratively in cross-functional teams. Committed to continuous learning and professional development. ________________________________________ Certifications & Professional Development • ISO [phone hidden] Internal Auditor • EarthLink Sales & Customer Service Training • CPD Certification in Operations Management & Business Administration ________________________________________ Key Achievement • Top 3 Global Team Leader – Kencall EPZ [phone hidden])

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Data Science Expert with 3+ years analyzing large datasets, building statistical models, and evaluating AI model performance. Proficient in Python (pandas, NumPy, scikit-learn, scipy) with proven experience processing datasets ranging from 12K to 381K+ records. Built AI Task Evaluation Framework assessing 100K+ model outputs using statistical analysis and performance validation. Strong background in experimental design, model validation, and developing reusable data processing tools. Mathematics and Economics degree with Data Science certification. Remote work experienced with US-based teams.

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A Cloud Support Engineer with 8+ years of experience delivering enterprise technical support across Microsoft Azure and Microsoft 365 environments. Skilled in troubleshooting complex issues, incident management, root cause analysis, customer communication, and cross-functional collaboration. Experienced supporting global enterprise customers remotely, documenting solutions, and improving service reliability.

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I am a technical digital marketer with extensive experience scaling revenue and maximizing return on ad spend for e-commerce brands and professional service businesses. By engineering high-performing Google Ads and Meta Ads campaigns, I target high-intent local search terms, optimize daily ad budgets and refine audience targeting to consistently drive qualified lead volume. My approach bridges the gap between creative marketing execution and data-driven performance tracking to ensure every campaign delivers measurable growth. Beyond paid advertising, I offer robust secondary expertise in AI workflow automation and custom website development. I actively build automated lead generation pipelines and integrate CRM systems using tools like n8n. My technical stack also includes headless web architectures, React, JavaScript and Python, allowing me to construct seamless digital environments that convert incoming ad traffic into loyal customers. I am highly comfortable managing technical infrastructure alongside marketing deliverables in fast-paced remote environments. I am currently seeking remote contract or full-time opportunities with forward-thinking digital agencies or tech-focused brands. Based in East Africa Time (EAT), I offer flexible availability to overlap with global teams. I am ready to integrate seamlessly into your existing workflows and drive immediate value through strategic paid media and technical automation.

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I am a motivated and results-driven digital marketing and sales professional with experience in social media management, content creation, paid advertising, client communication, business development, and administrative support. I have a strong understanding of digital platforms and enjoy helping businesses improve their online presence, attract customers, and achieve measurable results. I am highly organised, adaptable, and comfortable working independently or as part of a team. I am confident communicating with clients, identifying their needs, handling objections, managing multiple tasks, and building professional relationships. I am also a fast learner who is comfortable working with new tools, systems, and technologies. I am currently seeking an opportunity where I can apply my digital marketing, sales, communication, and problem-solving skills while continuing to grow professionally and contribute meaningful value to an organization.

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