Virtual assistant, Customer care, Data analyst, AirbnbVirtual assistant, Customer care, Data analyst, Airbnb
Zipporah
ID Verified$1,200
per month
($7/hour)
Profile Description
I am a detail-oriented and results-driven professional individual with strong experience in data analysis, customer service, collections, and client account management. I thrive in roles that require analyzing data to drive decisions, managing customer relationships, and ensuring timely resolution of financial or service-related issues. I prefer structured, performance focused environments where accuracy, accountability, and customer satisfaction are key. In addition to my professional roles, I...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Real Estate Operations
Sales & Business Development
Finance & Accounting
Design & Creative
Marketing & Growth
Work Experience
Owner
Furnished apartment
Feb 2023 - Present
Job Responsibilities:
Owner & Manager – Furnished Apartments Key Achievements 1.Maintained high guest satisfaction through responsive support and personalized service 2.Achieved consistent occupancy by effective client management and repeat bookings 3.Built strong client relationships resulting in positive referrals and returning guests 4.Reduced operational issues by implementing structured check-in and issue-resoluti...
Collections Executive
Pawame LTD
Mar 2020 - Mar 2024
Job Responsibilities:
Roles and Responsibilities • Monitor accounts to identify outstanding debts • Investigate historical data for each debt or bill • Find and contact clients to ask about their overdue payments • Take actions to encourage timely debt payments • Update account status records and collection efforts • Report on collection activity and accounts receivable status Key Achievements • Consistently met my Co...
Customer care Executive
Pawame Limited
Jan 2017 - Feb 2020
Job Responsibilities:
Roles and Responsibilities • Monitor accounts to identify outstanding debts • Investigate historical data for each debt or bill • Find and contact clients to ask about their overdue payments • Take actions to encourage timely debt payments • Update account status records and collection efforts • Report on collection activity and accounts receivable status Key Achievements • Consistently met my Co...
Accounts
Fortress Engineering
Jan 2013 - Aug 2016
Job Responsibilities:
Roles and Responsibilities • Accurately record financial transactions into accounting software (e.g., QuickBooks, Sage, Excel). • Maintain up-to-date ledgers, journals, and bank reconciliations. • Prepare and file invoices, receipts, and payment vouchers. • Process supplier payments, monitor due dates, and handle reconciliations. • Issue invoices to clients, track payments, and follow up on outst...
Design and printing specialist
Red Eye Limited
Jan 2010 - Dec 2012
Job Responsibilities:
• Receive, review, and interpret client briefs to understand design, branding, and printing requirements • Create and edit graphic designs for print and digital materials such as flyers, brochures, posters, banners, business cards, and branding materials • Prepare print-ready files, ensuring correct dimensions, color modes (CMYK), bleed, margins, and resolution • Operate and coordinate printing pr...