Customer SupportCustomer Support
Willy
1,000/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since August 2026
Profile Description
With over 10 years of customer support experience, I specialize in delivering exceptional customer service, technical support, and problem resolution across voice, chat, and email channels. I have experience handling complex customer concerns, troubleshooting technical issues, managing high-volume queues, and using platforms such as Zendesk and Citrix. Known for being a fast learner, critical thinker, and dependable team member, I bring a customer-focused approach that improves satisfaction and ...
Top Skills
Phone Support · 4 yearsLive Chat Support · 3 yearsEmail Support · 2 yearsTicket Management · 2 yearsTechnical Support · 1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportAdvanced
Live Chat SupportAdvanced
Email SupportIntermediate
Ticket ManagementIntermediate
Technical SupportIntermediate
Lead ManagementBeginner
ZendeskBeginner
LiveChatBeginner
Help ScoutBeginner
Customer.ioBeginner
Data & Analytics
Google Sheets (Advanced)Beginner
Design & Creative
Adobe PhotoshopBeginner
CanvaBeginner
E-commerce & Marketplace
Amazon FBABeginner
Facebook MarketplaceBeginner
GorgiasBeginner
Marketing & Growth
HubSpotBeginner
Sales & Business Development
Warm Outreach & Appointment SettingBeginner
SalesforceBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
NotionBeginner
TrelloBeginner
Quick Stats
Age34 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationNot verified