Willy

Customer Support

Willy

1,000/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

With over 10 years of customer support experience, I specialize in delivering exceptional customer service, technical support, and problem resolution across voice, chat, and email channels. I have experience handling complex customer concerns, troubleshooting technical issues, managing high-volume queues, and using platforms such as Zendesk and Citrix. Known for being a fast learner, critical thinker, and dependable team member, I bring a customer-focused approach that improves satisfaction and ...

Skills & Expertise

Customer Success

Email SupportIntermediate
Ticket ManagementIntermediate
Technical SupportIntermediate
ZendeskBeginner
LiveChatBeginner
Help ScoutBeginner
Customer.ioBeginner

Data & Analytics

Design & Creative

CanvaBeginner

E-commerce & Marketplace

Marketing & Growth

HubSpotBeginner

Sales & Business Development

Virtual Assistance & Admin

Data EntryBeginner
NotionBeginner
TrelloBeginner

Quick Stats

Age34 years
GenderMale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationNot verified