Executive Assistant | Customer Service Representative.Executive Assistant | Customer Service Representative.
Purity
$1,800
per month
($10/hour)
Profile Description
Helping CEOs and Founders Work Smarter and Focus on Growth I help executives run their businesses more smoothly by managing priorities, streamlining operations, and making sure that all business activities are as efficient as possible. My goal is to help CEOs and founders get their time back, stop feeling overwhelmed, and focus on long-term growth while I take care of the small things with care and professionalism. I offer customised, results-driven solutions that help your business run smooth...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Virtual Assistance & Admin
Specialized Skills
Sales & Business Development
Real Estate Operations
Work Experience
Customer Service Representative
CCI Global
Aug 2023 - Present
Job Responsibilities:
Organised schedules, monitored team performance, and managed attendance for executives. Addressed enquiries through various channels, facilitating seamless communication with clients. Kept accurate CRM records and assisted with escalations across different departments. Boosted satisfaction rates by 20% through compassionate service and proactive problem-solving. Supplied continuous updates and do...
Customer Care Representative
Multichoice
Jan 2023 - Jul 2023
Job Responsibilities:
Supported executives with technical and administrative tasks for DStv, GOtv, and Showmax. Managed billing enquiries, renewals, and upselling opportunities. Utilised CRM tools (TUMI, Clarity) for accurate record-keeping and escalation. Delivered executive-ready reports and summaries for leadership teams.
Attaché, Customs Clearance.
AGS Worldwide Movers
Sep 2019 - Dec 2019
Job Responsibilities:
Ensure commercial invoices, packing lists, and AWBs are accurate. Assist in scheduling and monitoring shipments, and liaise with freight forwarders and airlines. Manage and protect special cargo, like perishables and fragile items. Familiarised with international cargo regulations and compliance. Plan logistics and support the air freight supply chain. Provide customer service for cargo enquiries...
Junior Graphic Design Intern
Vijana Amani Pamoja – Kenya
Apr 2018 - Sep 2018
Job Responsibilities:
Designed organizational branding materials and executive presentations. Supported program coordinators with scheduling, documentation, and communications. Assisted in photography and video editing for executive and public events.
Quick Stats
Certifications
Education
Certificate
Diploma in Air Cargo Management--East African School of Aviation
2018 - 2022
Certificate
Graphic Design- Graphic Design
2018 - 2018
High-school
Kariobangi North Girl's High School
2013 - 2016