Customer Support | Tech Support | Ops | VACustomer Support | Tech Support | Ops | VA
Virginia
ID Verified$1,500
per month
($9/hour)
Profile Description
I’m a versatile customer support and operations professional with experience across banking, administration, executive support, sales, business operations, and technology. I’m comfortable working with customers, coordinating people and processes, solving problems, managing information, and learning new systems quickly. My full-stack development training has also strengthened my technical thinking and ability to troubleshoot and understand digital products. I’ve worked with tools including Zende...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Sales & Business Development
Design & Creative
Work Experience
Executive Assistant
Athena
Sep 2025 - Jan 2026
Job Responsibilities:
Supported 1 executive with calendar management, meetings, communication, research and day-to-day administrative coordination. Coordinated multiple priorities and stakeholders simultaneously, ensuring follow-ups, meetings and action items stayed on track. Managed confidential correspondence and documentation, maintaining organized records and professional communication. Conducted research and prepa...
Relationship Officer
Equity Group Holdings
May 2023 - Jul 2024
Job Responsibilities:
Managed relationships with 100+ customers, handling account enquiries, service requests and follow-ups while maintaining professional and accurate service. Supported multiple customer needs daily, identifying appropriate banking products and services and creating opportunities for relationship growth. Processed and maintained customer documentation and banking records, handling sensitive informati...
Quick Stats
Education
Bachelor's Degree
Moi University
2014 - 2019