Virtual Assistant, Help Customer solve their concern

Vic

ID Verified
1,000/mo
Santo Domingo ilocos Sur, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

I've been working as a Customer Service Representative for more than 2 years already. I've handled financial and Telco accounts. I am a hardworking and a type of person who always seek for improvement. I am a fast learner and can easily adopt myself in a changing environment.

Top Skills

B2C Sales · 2 yearsNegotiation · 2 yearsPhone Support · 2 yearsAccounts Payable/Receivable · 1 yearEmail Support · 1 year

Skills & Expertise

Virtual Assistance & Admin

Email ManagementBeginner
Document ManagementBeginner
Calendar ManagementBeginner

Sales & Business Development

NegotiationIntermediate
B2C SalesIntermediate
Account ManagementBeginner

Customer Success

Phone SupportIntermediate
Live Chat SupportIntermediate
Email SupportIntermediate
Technical SupportBeginner

Finance & Accounting

Accounts Payable/ReceivableIntermediate
Financial ReportingIntermediate
Financial AnalysisIntermediate

Work Experience

Customer service representative

Brightspeed

Oct 2025 - Present

Financial ReportingAccounts Payable/ReceivableEmail SupportPhone SupportNegotiation

Customer service representative

Accenture

Jun 2025 - Nov 2025

Key Achievements:

Assist customers with their bills. Creating a travel plan using their service, basic troubleshooting, activation,

Email ManagementDocument ManagementAccount ManagementTechnical SupportFinancial ReportingFinancial AnalysisAccounts Payable/ReceivableCalendar ManagementNegotiationPhone SupportEmail Support

Customer service representative

FOUNDEVER

Nov 2024 - Jun 2025

Technical SupportFinancial ReportingNegotiationAccounts Payable/ReceivableFinancial AnalysisEmail ManagementPhone Support

Teller

Quatros Amigos

Feb 2021 - Oct 2024

B2C SalesFinancial AnalysisFinancial Reporting

Quick Stats

Age35 years
English LevelConversational
ID VerificationVerified
Portfolio
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