Virtual Assistant | BDR | GTM AdviserVirtual Assistant | BDR | GTM Adviser
Vanessa
ID Verified$1,300
per month
($7/hour)
Profile Description
Technical Support Specialist - Troubleshooting home security alarm systems. Guiding customers through and providing solutions to resolve concerns. Staying alert for "Code Red" situations such as burglary, theft, fire, etc. Customer Service Representative | SME - Assisting buyers and sellers on order purchases and listing matters. Handles item not received and return cases. Identifying and coordinating with different departments to resolve issues especially for chargebacks. Resolving issues with...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Appointment Setter
Lucid Strategies LLC
Oct 2022 - Jul 2025
Job Responsibilities:
- Exceeding monthly target of appointments booked - Promoted as a Trainer in 2 months - Promoted as Client Onboarder - Campaign Supervisor - Account Manager
Customer Support Representative
Concentrix
Nov 2020 - Oct 2022
Job Responsibilities:
- Promoted as SME in less than a year. - Constantly awarded as agent of the Month. - Awarded as a Rockstar for meeting target and being a top agent for the quarter.
Technical Support Specialist
Teleperformance
Jan 2019 - Nov 2020