Tristan

CSR / TSR / Graphic Artist / Video Editor

Tristan

ID Verified
900/mo
Toledo City, Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a seasoned Customer Service and Technical Support Professional with over 10 years of experience in the BPO industry, specializing in remote support environments. With a strong foundation in Computer Science and a successful track record at global companies such as Convergys (Microsoft Support), Eperformax (eBay Seller Support), and OfficePartners360 (Liveperson), I bring in-depth expertise in customer engagement, issue resolution, and technical troubleshooting in high-pressure, virtual sett...

Top Skills

Adobe Photoshop · 10 yearsEmail Support · 10 yearsExcel (Advanced) · 10 yearsGoogle Sheets (Advanced) · 10 yearsLive Chat Support · 10 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Technical SupportExpert
Ticket ManagementExpert
ZendeskExpert
LiveChatExpert

Design & Creative

Adobe PhotoshopExpert
CanvaAdvanced

E-commerce & Marketplace

eBayIntermediate
Facebook MarketplaceExpert
Shopify PlusIntermediate
TikTok ShopIntermediate

Sales & Business Development

B2B SalesIntermediate
B2C SalesIntermediate
Cold CallingIntermediate
SalesforceExpert
Zoho CRMBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Quick Stats

Age37 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

THE ARTIFICIAL INTELLIGENCE FOR COMMUNITIES WORKSHOP