Supply Chain & Customs Clearance Specialist | Ecommerce VASupply Chain & Customs Clearance Specialist | Ecommerce VA

Key Achievements:

- Handling B2B & DTC emails or inbox management. - Managing orders such as SO, FBA, or PO. - Coordinating with the warehouse regarding bookings, deliveries, and pickup. - Managing daily flash reports for late orders. - Making sure no lingering orders are in the warehouse. - Checking systems and addressed stuck in Review or Back Order orders. - Inventory Management & Store Management. - Shipment Monitoring & Document Reconciliation. - Handling claims, replacement, and reshipment. - Follow established SOP’s and flowcharts to ensure efficient order fulfillment. - Spreadsheet Data Entry (damages & lost order). - Handles allocated, overallocated, and transferring orders to different fulfillment warehouses. - Providing monthly Stocks Reports and update spreadsheets and operational documentation. - Reviewing and editing invoices for customs. - Gathers, reviews, and submits shipping documents (CI, PL, BOL, and HAZMAT files ) to warehouses for incoming shipments

Key Achievements:

- Logs and updates all PO’s and SO’s statuses (IB / OB). - Transfer Order Status in Go Flow and Air Table. - Coordinates with suppliers, carriers, and warehouses. - Responding To Email and Inbox Management. - Gathers, reviews, and submits customs documents (CI, PL, BOL, and Breakdown Sheet) to clear customs. - Requests pre-shipment inspections and post-production samples. - Handles inventory updates and adjustments. - Tracks and monitors container shipments from production to port return. - Manages blind shipments and ensures proper procedures are followed. - Updates data system for appointment schedules and shipment discrepancies. - Coordinates drayage, including container pickups and returns. - Performs GRD & CBM verification to support accurate container booking.

Key Achievements:

- Operations Support - Drafting PO’s, Estimates, and Artwork Proofs. - Price and inventory checks - Product Listing and ADA Product Add - Lookbook Project Management - Uploading & Downloading Bulk Order - Shipment Monitoring and EU Support - Reach Out Supplier for Production Timeline Checking, - Decoration Method Inquiry, and Product Customization (B2B Call and Email)

Key Achievements:

- Data Entry - Inventory Checking - Inventory Management - Price Checking (US & UK prices) - Product Re-ordering - Product Sourcing

Key Achievements:

- Data proofreading and data entry - Responding to emails and inbox management - File management and document processing - Preparing, drafting, reviewing, and managing contracts - Make necessary revisions - Downloading and uploading documents - Providing administrative support - scheduling appointment for buyers and sellers - SEO and social media posting

Key Achievements:

- Responding to Email - Shipment Tracking, Order Management, Order Fulfillment - Disputes, Return &Exchanges, Refunds, and Billing - Providing Customer Service - Supplier & Warehouse Coordination - Processing claims and social media posting