Data Management | Executive Assistant | ResearcherData Management | Executive Assistant | Researcher
Susan
ID Verified$850
per month
($5/hour)
Profile Description
As a meticulous and dedicated Virtual Assistant, Executive Assistant, Researcher, and Data Management Expert with over 8 years of experience, I provide tailored support to meet your unique requirements. Backed by a track record of delivering precise and punctual outcomes, I am committed to optimizing your productivity and efficiency. I am knowledgeable in: - Data Entry - Invoicing - Web Research - Xero Bookkeeping Basics - Salesforce - Squarespace - Onboarding - Recruiting - CRM Data Entry - D...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Design & Creative
Work Experience
Launch Operation Assistant
BruntWork
Jul 2025 - Sep 2025
Key Achievements:
·Built and formatted intake forms using Tally.So, tested functionality on mobile and desktop ·Set up Google Drive folders with standardized file naming systems for organized content storage ·Logged submissions into Google Sheets manually or via Zapier automation ·Organized the founder’s brand assets and content files for easy access and workflow efficiency ·Supported initial testing and refinement of a custom GPT for content generation ·Assisted in refining confirmation emails and message templates ·Managed delivery workflow for submitted materials (text or Canva-formatted) and kept submission tracker updated ·Coordinated the optional voice note delivery process and handled customer queries or edits ·Prepared basic FAQs, DM responses, and scheduling blocks as needed ·Supported ongoing automation using Zapier and [link hidden] ·Updated documents and templates based on feedback to improve processes ·Assisted with launch content, including IG scheduling, captions, and light Canva editing ·Supported community-building tools and testing of future platform features
Virtual/Admin Assistant/ Market/Online Researcher
Upwork and Truelancer
Jul 2023 - Sep 2025
Key Achievements:
Some of the responsibilities I handled; · Provided personal and executive assistant support to multiple clients · Conducted deep market and online research for business use · Performed data generation, collection, cleaning, organization, and analysis · Managed WooCommerce stores, including product updates and listings · Onboarded and trained new freelancers · Handled invoicing and basic bookkeeping tasks · Conducted lead generation and email outreach · Created SOPs and internal documentation · Managed files and documentation using Google Drive and cloud systems · Transcribed meetings using Tactiq and Fathom AI · Delivered customer support and client communication
Virtual/Administrative Assistant
Upwork
Feb 2023 - Dec 2023
Key Achievements:
Some of the responsibilities that I handled; · Edited and managed e-commerce shops · Created mockups and designs using Printify and Canva · Conducted research and data entry tasks · Created captions, reels, and social media posts · Provided customer support across email and social platforms · Scheduled content using Google Calendar and Calendly · Managed social media accounts (Facebook, Instagram, Discord) · Updated Google Sheets and verified data accuracy · Organized files in Google Drive and Dropbox
Admin Assistant/Bookkeeper/Researcher
Direct for You Services Ltd
May 2015 - Dec 2021
Key Achievements:
Some of the responsibilities that I handled; · Executive support · Deep research · Payroll on a weekly and monthly basis · Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence · Data collection · Filling and filing files · Customer support · Front office support · Invoicing · Data Entry · Administrative support
Quick Stats
Certifications
Education
Bachelor's Degree
Kenya Methodist University
2023 - present