Stephen

Virtual Assistant, Customer Support

Stephen

ID Verified
700/mo
Cagayan de Oro, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced customer service and healthcare virtual assistant professional with over 7 years of experience in customer support, patient assistance, administrative tasks, data entry, scheduling, and record management. Proficient in handling phone and email inquiries, resolving customer concerns, coordinating with teams, and maintaining accurate records. Skilled in Salesforce, HappyFox, WellSky, Microsoft Office, and other communication tools. Organized, detail-oriented, adaptable, and committed t...

Top Skills

Phone Support · 8 yearsTicket Management · 7 yearsLive Chat Support · 5 yearsSocial Media Support · 2 yearsCalendar Management · 1 year

Skills & Expertise

E-commerce & Marketplace

eBayBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
Inventory ManagementBeginner
Product Listing OptimizationBeginner

Customer Success

Phone SupportExpert
Ticket ManagementExpert
Live Chat SupportExpert
Social Media SupportIntermediate

Virtual Assistance & Admin

Calendar ManagementIntermediate
Travel PlanningIntermediate
Data EntryIntermediate
Research & Information GatheringIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
Meeting CoordinationIntermediate
Personal Assistant ServicesIntermediate

Human Resources

US RecruitingIntermediate
Candidate SourcingIntermediate
RecruitmentIntermediate
HR ManagementIntermediate

Work Experience

INDEPENDENT CONTRACTOR / HEALTH CARE CLIENT SUCCESS

Olivia Pro Solutions

Apr 2025 -

Phone SupportCalendar ManagementData EntrySocial Media Support

Quick Stats

Age36 years
English LevelFluent
ID VerificationVerified