Administrative Assistant/Scheduler/Customer ServiceAdministrative Assistant/Scheduler/Customer Service
Stephanie
$1,000
per month
($6/hour)
Profile Description
Reliable and proactive Administrative Assistant with strong experience in scheduling, client coordination, and customer service. I enjoy helping businesses stay organized and run smoothly by managing calendars, handling appointments, and making sure important tasks never fall through the cracks. I am known for being approachable, detail-oriented, and easy to work with. I take pride in providing excellent support to both teams and clients whether it’s coordinating schedules, responding to inquiri...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Human Resources
Marketing & Growth
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Administrative Assistant/Scheduler
Broadpath LLC
May 2024 - Sep 2025
Key Achievements:
Assist Caregivers with Mobile application,onboarding credential and technical troubleshooting Assist with intake coordination and referral tracking Support workflow efficiency by identifying communication gaps or recurring issues Assist patients with appointment inquiries and scheduling requests
ONBOARDING/ ADMINISTRATIVE ASSISTANT
Everise
Jul 2023 - Apr 2025
Key Achievements:
Provide day to day administrative support to the Operations and Training teams Coordinate and schedule training sessions, orientations, and workshops Assist in preparing reports, dashboards, and training metrics Assist and resolve technical training issues, onboarding/ offboarding and logistics
HEALTHCARE CSR PROVIDER/MEMBER
Everise
Oct 2022 - Jul 2023
Key Achievements:
Answer inbound calls, emails, and chats from members, providers, and clients Provide updates on claim submissions, approvals, denials, and appeals Assist members with understanding Explanation of Benefits (EOBs)
SME/POC/CSR
Teletech
Dec 2021 - Jun 2022
Key Achievements:
Handling escalations for Fraudulent Checking fraudulent activity and customer retention Chat/Email support