B2B SalesB2B Sales

Key Achievements:

• Making outbound follow up calls on leads, potential customers interested on booking flights all over the world • Processing leads provided by the Company including responding to calls from end clients • Consulting end-clients in relation to the airline tickets and associated travel services offered by the Company or with Company’s assistance. • Providing explanations and answering inquiries from end-clients. • Performing flight searches and selecting best flight Proquote options for clients according to their requirements for their trips. • Timely follow up with clients, proposing the flight options and ensuring that I have assisted them throughout their booking process. • Advising clients about their queries, their itineraries, and assisting them in making purchasing decisions. • Building long term relationship with the clients by timely response to their needs. • Taking and assessment of the client’s feedback by ensuring smooth after sale communication, to enhance customer satisfaction.

Key Achievements:

• Coordinated meetings, prepared agendas, and followed up on action items and outstanding tasks. • Drafted, edited, and organized professional emails, letters, reports, presentations, and other business correspondence. • Managed incoming and outgoing communication and ensured important matters were escalated appropriately. • Maintained organized digital and physical filing systems for confidential documents and business records. • Coordinated travel arrangements, itineraries, accommodation, and other logistics when required. • Conducted online research and compiled relevant information to support management decision-making. • Prepared meeting notes, minutes, reports, and summaries where required. • Followed up with clients, suppliers, employees, and other stakeholders on behalf of management. • Assisted with expense tracking, invoices, administrative records, and other routine financial documentation. • Monitored deadlines, pending assignments, and important commitments to ensure timely completion. • Handled sensitive and confidential information with professionalism and discretion. • Supported general office administration and helped improve the efficiency of day-to- day operations.