Rosalyn

HR Manager, Lead Generation, and Customer Support

Rosalyn

ID Verified
900/mo
Occidental Mindoro, Philippines
Looking for Full-time
8 hours/day
Availability: EU / Asia timezone

Profile Description

Over the years, I've had the opportunity to work with businesses in the US, UK, and Australia, supporting them in different areas such as operations, recruitment, lead generation, customer service, event coordination, and administrative support. I started my career in customer service, where I spent more than 13 years helping customers across different industries. As I gained more experience, I transitioned into remote work and expanded my skills into recruiting, project coordination, executive...

Top Skills

Data Entry · 10 yearsEmail Support · 10 yearsLive Chat Support · 10 yearsPhone Support · 10 yearsCandidate Sourcing · 5 years

Skills & Expertise

Content & Writing

Blog WritingBeginner
SEO Content WritingBeginner

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Social Media SupportExpert
Lead ManagementAdvanced
Ticket ManagementIntermediate
Technical SupportIntermediate
ZendeskBeginner

Human Resources

Candidate SourcingExpert
RecruitmentExpert
US RecruitingAdvanced
SOP WritingAdvanced
HR ManagementAdvanced
TimekeepingIntermediate

Marketing & Growth

Pinterest AdsBeginner
GoHighLevelBeginner
LinkedIn OptimizationBeginner
YouTube Channel ManagementBeginner

Sales & Business Development

Lead GenerationAdvanced
Linkedin OutreachIntermediate
Cold Email OutreachIntermediate
Proposal WritingBeginner
Zoho CRMBeginner

Specialized Skills

Employee RelationsAdvanced
OnboardingAdvanced
HRIS ManagementIntermediate
Online Course CreationBeginner

Virtual Assistance & Admin

Data EntryExpert
Email ManagementAdvanced
Calendar ManagementAdvanced
Research & Information GatheringAdvanced
Meeting CoordinationAdvanced
Monday.comIntermediate
ClickUpIntermediate
AsanaIntermediate
TrelloIntermediate
NotionIntermediate
AirtableIntermediate
Personal Assistant ServicesBeginner
Executive Assistant ServicesBeginner

Work Experience

YouTube Manager

Freelance

Jul 2026 - Present

YouTube Channel Management

Lead Generation Specialist

Filmbox Creative

Mar 2025 - Present

Lead ManagementLead GenerationLinkedin OutreachData EntryResearch & Information GatheringNotion

Event Organiser / Lead Generation Specialist

Yum Street Ltd.

Jan 2026 - Jul 2026

Lead ManagementCold Email OutreachLinkedin OutreachLead GenerationGoHighLevelProposal WritingResearch & Information GatheringMonday.com

Talent Sourcing

Kingfisher Recruiting

Apr 2025 - Dec 2025

US RecruitingCandidate SourcingRecruitmentLinkedin OutreachCalendar ManagementMeeting CoordinationResearch & Information GatheringData Entry

Customer Support

BPO

May 2013 - Nov 2025

Phone SupportTicket ManagementZendeskEmail SupportLive Chat SupportSocial Media Support

Pinterest Manager

Ageless and Wellness

Jan 2025 - Apr 2025

Pinterest Ads

HR & Project Manager

CAS Agency

May 2024 - Jan 2025

Blog WritingSEO Content WritingRecruitmentSOP WritingCandidate SourcingTimekeepingOnboardingClickUpEmployee Relations

HR Recruiter / Team Leader

NISA Staffing Solutions

Apr 2023 - Jun 2024

US RecruitingCandidate SourcingTimekeepingHR ManagementRecruitmentEmployee RelationsOnboardingCalendar ManagementHRIS ManagementMeeting Coordination

Recruiter / Social Media Outreach / Lead Generation

Franchise Scaling

Mar 2023 - Dec 2023

Lead GenerationLinkedin OutreachRecruitmentOnboardingCandidate SourcingAirtableCalendar ManagementData EntryResearch & Information Gathering

Scheduler

North Shore Nurses

Jan 2022 - Jul 2023

Email ManagementData EntryOnboardingPhone SupportEmail Support

Quick Stats

Age35 years
English LevelFluent
ID VerificationVerified