Rodel

Senior Operations Manager - M&A Operations - Team Leadership

Rodel

1,200/mo
Calamba, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m an Operations, AI, and Business Development Manager with hands-on experience building, scaling, and stabilizing teams across Mergers & Acquisitions, Credit Repair, and AI-driven operations. My background combines people leadership, system design, and data-driven decision-making. I’ve managed teams ranging from 10 to 30+ members, overseeing hiring, onboarding, payroll, KPI tracking, and performance optimization while ensuring operations stay aligned with company vision and growth objectives....

Skills & Expertise

Customer Success

Data & Analytics

Finance & Accounting

Human Resources

Sales & Business Development

Work Experience

AI Manager

The Elevation Academy

Mar 2025 - Feb 2026

Job Responsibilities:

Oversees end-to-end AI operations, including automation strategy, workflow optimization, and team coordination. ● Designs and manages AI-driven automations for marketing, client support, and appointment workflows across multiple brands. ● Integrates [link hidden] and GoHighLevel systems to automate lead follow-ups, booking funnels, and CRM data management. ● Supervises the development and refineme...

Video SupportPhone SupportEmail SupportSOP WritingPolicy WritingAccount ManagementPerformance ManagementCoaching & MentoringResearch & Information GatheringDocument Management

Senior Operations Manager

Dave Collinson and Associates

Nov 2022 - Feb 2026

Job Responsibilities:

● Directs M&A operations, managing a team of 10 + employees focused on lead sourcing, outreach, and due diligence. ● Utilizes Freshsales, Salesforce, Notion, ClickUp, and Coda to manage deal pipelines, data organization, and communication tracking. ● Handles recruitment, onboarding, and payroll, maintaining efficiency, compliance, and team alignment with project goals. ● Develops and enforces SOPs...

Google Sheets (Advanced)RecruitingSOP WritingTimekeepingPayroll ProcessingExcel (Advanced)Phone SupportBudget ManagementPayrollEmail Support

Operations Manager

The Elevation Outsourcing

Apr 2021 - Oct 2022

Job Responsibilities:

Managed 20 + employees across dispute processing, client service, and administrative operations. ● Oversaw hiring, payroll, and training, ensuring high retention rates and consistent performance across all teams. ● Implemented Standard Operating Procedures (SOPs) to streamline daily workflows and improve case turnaround time. ● Tracked and analyzed KPI reports, productivity metrics, and client out...

Coaching & MentoringResearch & Information GatheringData EntryCorporate TrainingOnboardingAccount ManagementExcel (Advanced)Google Sheets (Advanced)Phone SupportVideo Support

Quick Stats

Age29 years
GenderMale
English LevelFluent
ID VerificationNot verified