Richie

Digital Marketing Virtual Assistant

Richie

ID Verified
750/mo
Mahayag, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Digital Marketing Virtual Assistant with 1+ year of experience in digital marketing support, combined with over 3 years of customer service and retail leadership experience. Skilled in social media management, customer communication, administrative support, and delivering exceptional client experiences in fast-paced environments. Previously worked as a Customer Service Representative at Concentrix and as a Retail Supervisor in Malaysia, developing strong problem-solving, leadershi...

Top Skills

Excel (Advanced) · 4 yearsGoogle Sheets (Advanced) · 4 yearsBlog Writing · 3 yearsCalendly · 3 yearsCanva · 3 years

Skills & Expertise

Data & Analytics

Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced
Google Analytics 4Intermediate

Customer Success

Phone SupportIntermediate
Technical SupportIntermediate

AI & Automation

ZapierAdvanced
Make (Integromat)Advanced
OpenAI APIAdvanced
PerplexityIntermediate
GitHub CopilotIntermediate
Claude/Anthropic APIBeginner

Content & Writing

SEO Content WritingAdvanced
CopywritingAdvanced
Email CopywritingAdvanced
Blog WritingAdvanced

Design & Creative

CanvaAdvanced
CapCutAdvanced

Real Estate Operations

PropStreamAdvanced

Sales & Business Development

Cold Email OutreachIntermediate
PipedriveIntermediate
B2B SalesIntermediate

Virtual Assistance & Admin

Data EntryAdvanced
Research & Information GatheringAdvanced
CalendlyAdvanced
Email ManagementAdvanced
Calendar ManagementIntermediate
Monday.comIntermediate
Travel PlanningBeginner
AsanaBeginner

Marketing & Growth

SEO (Technical & Content)Advanced
GoHighLevelAdvanced
MailchimpIntermediate
ActiveCampaignIntermediate
Google AdsIntermediate

Work Experience

Digital Marketing Virtual Assistant

Doneverse

Apr 2025 - Present

Key Achievements:

Manage digital marketing campaigns using GoHighLevel (GHL), including CRM management, email marketing, workflow automation, and sales funnel setup for client accounts.

ZapierClaude/Anthropic APISEO Content WritingMake (Integromat)PerplexityCopywritingCanvaOpenAI APIGitHub CopilotEmail CopywritingCapCut

Retail Supervisor

Travel For All

Mar 2025 - Apr 2026

Key Achievements:

Trained and coached new employees on customer service standards, store procedures, and product knowledge to maintain consistent service quality.

CanvaCapCutBlog Writing

Customer Service Representative

Concentrix

Jul 2023 - Dec 2024

Key Achievements:

Maintained accurate customer records and documented interactions using CRM systems to ensure efficient case resolution.

Claude/Anthropic APISEO Content WritingCopywriting

Quick Stats

Age27 years
English LevelFluent
ID VerificationVerified
Portfolio
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