Virtual Assistant/Customer ServiceVirtual Assistant/Customer Service
Rea
ID Verified800/mo
Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since December 2025
Profile Description
Dedicated professional with over 7 years of experience specializing in customer relations and administrative support. Combining 6 years of high-volume customer service with 1 year of virtual assistance, I offer a proven ability to resolve complex issues, manage digital workflows, and maintain seamless communication. I am highly proficient in CRM software, calendar management, and remote collaboration tools, with a strong commitment to increasing operational efficiency and ensuring client satisfa...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
ShopifyBeginner
WooCommerceBeginner
Amazon FBABeginner
EtsyBeginner
eBayBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Product Listing OptimizationBeginner
Inventory ManagementBeginner
Order ProcessingBeginner
DropshippingBeginner
Marketplace SEOBeginner
Product PhotographyBeginner
GorgiasBeginner
Order FulfillmentBeginner
WordPressBeginner
Content & Writing
Email CopywritingBeginner
Customer Success
Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Technical SupportExpert
LiveChatExpert
Social Media SupportIntermediate
ZendeskBeginner
Data & Analytics
Design & Creative
Adobe XDBeginner
Adobe PhotoshopBeginner
Adobe IllustratorBeginner
Adobe InDesignBeginner
CanvaBeginner
Social Media GraphicsBeginner
Logo DesignBeginner
CapCutBeginner
Video EditingBeginner
Marketing & Growth
SEO (Technical & Content)Beginner
Google AdsBeginner
TikTok AdsBeginner
LinkedIn AdsBeginner
ChatGPT for MarketingBeginner
GoHighLevelBeginner
TikTok GrowthBeginner
Instagram GrowthBeginner
HubSpotBeginner
KlaviyoBeginner
Sales & Business Development
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
SalesforceBeginner
Zoho CRMBeginner
Work Experience
Customer Service
Alorica
Oct 2019 - Oct 2025
Email SupportPhone SupportLive Chat SupportTechnical SupportLiveChatExcel (Advanced)Data VisualizationGoogle Sheets (Advanced)Adobe PhotoshopSalesforce
Virtual Assistant
Upwork
2017 - 2018
ShopifyAmazon FBAeBayWooCommerceEtsyProduct Listing OptimizationOrder ProcessingInventory ManagementDropshippingProduct Photography
Quick Stats
Age31 years
GenderFemale
English LevelConversational
ID VerificationVerified
Certifications
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