Junior Software Engineer | Customer Service RepJunior Software Engineer | Customer Service Rep
Ramesis
ID Verified$551
per month
($3/hour)
Profile Description
Software Engineer: Developed and maintained websites using Laravel, Livewire, and JavaScript, optimized databases and implemented security measures, collaborated with teams to improve system functionality, and handled data entry and lead generation for business development. CSR: Processed and verified credit applications in compliance with regulations, assisted customers with inquiries and application statuses, resolved issues with delays or declines, and maintained confidentiality while deliv...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Sales & Business Development
Software Development
Work Experience
Customer Service Representative
Concentrix
Jul 2024 - Present
Key Achievements:
Processed and verified credit applications in compliance with regulations, assisted customers with inquiries and application statuses, resolved issues with delays or declines, and maintained confidentiality while delivering excellent service in a fast-paced, high-volume environment.
IT Professional
Better Bound Advertising
Mar 2023 - Dec 2023
Key Achievements:
Developed and maintained websites using Laravel, Livewire, and JavaScript, optimized databases and implemented security measures, collaborated with teams to improve system functionality, and handled data entry and lead generation for business development.