Primeda

General Virtual Assistant, Customer Service Representative

Primeda

850/mo
Escalante City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

You can count on my Administrative Expertise. My Skilled in Customer-focused Service, Longevity, Customer Service, Data Entry, and Setting Appointments. Strong sales professional with a Master's degree focused in English Language and Literature and took up Computer System Servicing(CSS) NCII. I can be very useful to your team since my main objective to my clients is to give outstanding outputs, professionalism, and satisfying results. With my training and work experiences in different industrie...

Skills & Expertise

Real Estate Operations

Specialized Skills

Language TeachingIntermediate
Telehealth SupportIntermediate
Contract ReviewIntermediate
OnboardingIntermediate

Virtual Assistance & Admin

Email ManagementIntermediate
Data EntryBeginner
Monday.comBeginner
TrelloBeginner
AsanaBeginner
CalendlyBeginner

Sales & Business Development

B2B SalesIntermediate
Lead GenerationIntermediate
Cold CallingIntermediate
Zoho CRMBeginner
SalesforceBeginner

Marketing & Growth

ActiveCampaignIntermediate
HubSpotBeginner
Product HuntBeginner

Human Resources

RecruitmentBeginner

Finance & Accounting

QuickBooksBeginner

E-commerce & Marketplace

TikTok ShopIntermediate

Data & Analytics

Customer Success

Email SupportIntermediate
Phone SupportIntermediate
ZendeskIntermediate
LiveChatBeginner

Content & Writing

AI & Automation

Copy.aiBeginner

Work Experience

Recruitment Specialist

AZOVA BP CORP

Mar 2022 -

Job Responsibilities:

I handled the hiring process from sourcing and screening candidates to coordinating interviews and onboarding new hires. I ensured a smooth and organized process, maintained clear communication with candidates, and helped create a positive onboarding experience while keeping records accurate and up to date.

Telehealth SupportData EntryEmail ManagementLead GenerationRecruitmentEmail SupportOnboardingUS RecruitingExcel (Advanced)Contract Review

Lead Generation/Cold Caller

Evergreen Real Estate

Apr 2025 - Mar 2026

Job Responsibilities:

I consistently made outbound calls to generate quality leads and support the sales pipeline. I met daily call targets, built good rapport with prospects, and handled objections effectively to improve conversions. I also kept accurate CRM records and worked with the team to improve scripts and outreach, while continuously adjusting my approach based on customer responses.

Real Estate ListingData EntryLead GenerationCold Calling

Customer Service Representative/Sales Representative

Agents Only

Sep 2024 - Mar 2025

Job Responsibilities:

I consistently delivered excellent customer service while promoting products to drive sales. I effectively assisted customers with inquiries, resolved concerns promptly, and ensured a positive shopping experience. I also met and exceeded sales targets, maintained accurate records of transactions, and collaborated with the team to improve sales strategies and customer engagement, contributing to ov...

B2B SalesSalesforceLive Chat SupportPhone Support

Lead Generation Specialist/Cold Caller

411 Locals

Sep 2024 - Mar 2025

Job Responsibilities:

I consistently generated high-quality leads that contributed to the growth of the sales pipeline. I effectively engaged decision-makers, built strong rapport, and handled objections to convert prospects into qualified leads. I maintained accurate records of interactions in the CRM, ensured timely follow-ups, and collaborated with the sales team to improve outreach strategies, resulting in more pro...

Data EntryEmail ManagementCold CallingActiveCampaignGoogle Sheets (Advanced)ZendeskExcel (Advanced)Lead Generation

Senior VaxCon/Appointment Setter

AZOVA

Jun 2021 - Feb 2022

Job Responsibilities:

I handled high volumes of calls to confirm appointments and ensure accurate scheduling. I also verified and confirmed patient data, including their vaccination details, to maintain accuracy and compliance. I communicated clearly with patients, addressed their concerns, and supported the team by sharing best practices to help improve workflow and keep the process smooth and organized.

Telehealth SupportData EntryLive Chat SupportEmail ManagementEmail Support

Quick Stats

Age36 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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