HR Assistant

Pramila

550/mo
Kathmandu, Nepal
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Proficient in HR payroll support, customer service and teaching with direct hands-on experience in handling payroll paperwork, administrative duties and client relations. Knowledge of MS Word, Excel Tally and data management with an eye for accuracy and organization. Dependable, flexible and detail-minded with the capacity to work on own initiative and passion to meet deadlines. Merges administrative, customer-engagement and educational expertise to lead teams successfully in both a remote or tr...

Top Skills

Email Support · 1 yearFreshdesk · 1 yearIntercom · 1 yearLive Chat Support · 1 yearLiveChat · 1 year

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
Email SupportIntermediate
Social Media SupportIntermediate
IntercomIntermediate
LiveChatIntermediate
FreshdeskIntermediate

Finance & Accounting

BookkeepingBeginner
Accounts Payable/ReceivableBeginner
Payroll ProcessingBeginner
Tax PreparationBeginner
Financial ReportingBeginner

Sales & Business Development

Proposal WritingBeginner
Account ManagementBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Work Experience

HR Intern

Agricultural Development Bank

Jul 2025 - Dec 2025

Key Achievements:

Placed in the HR Management Department at Agricultural Development Bank Ltd. Gained practical exposure to payroll processing, employee documentation, and HR administrative tasks. Developed organizational, communication, and time-management skills in a professional banking environment.

Payroll ProcessingAccounts Payable/ReceivableFinancial ReportingBookkeepingTax Preparation

Customer Support Executive

Digital Sahuji

Feb 2023 - Sep 2024

Key Achievements:

Provided customer support and managed client interactions. Gained experience in documentation, communication, and problem-solving while supporting daily operations efficiently.

Social Media SupportLive Chat SupportFreshdeskPhone SupportIntercomLiveChatEmail Support

Quick Stats

Age24 years
English LevelFluent
Other Languages
NepaliFluent
NepaliFluent
JapaneseBasic
JapaneseBasic
ID VerificationNot verified

Education

Bachelor's Degree

Tribhuwan University

2021 - 2025