Virtual Assistant

Palachidia

ID Verified
1000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Organized and dependable Commerce Virtual Assistant with a background in business operations, product handling, and quality control from the detergent and chemicals industry. I bring strong attention to detail, time management, and a proactive approach to solving problems before they escalate. Skilled in managing daily tasks such as order processing, inventory updates, and supplier coordination, with a solid understanding of how smooth operations support overall business growth. My experience ru...

Top Skills

Account Management · <1 yearAdobe Illustrator · <1 yearAdobe Photoshop · <1 yearAmazon FBA · <1 yearB2B Sales · <1 year

Skills & Expertise

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
Sales Funnel ManagementBeginner
Proposal WritingBeginner
NegotiationBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
Google AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
TikTok AdsBeginner
Content MarketingBeginner
ChatGPT for MarketingBeginner

E-commerce & Marketplace

ShopifyBeginner
BigCommerceBeginner
Amazon FBABeginner

Content & Writing

Blog WritingBeginner
SEO Content WritingBeginner
CopywritingBeginner
Technical WritingBeginner
Email CopywritingBeginner
Landing Page CopyBeginner
WordPressBeginner

Design & Creative

CanvaBeginner
CorelDRAWBeginner
Adobe IllustratorBeginner
Adobe PhotoshopBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner

Work Experience

Commerce Virtual Assistant / E-commerce Operations Support

Bulva Pure Ventures

Jan 2024 - Jun 2025

Key Achievements:

• Provided virtual support for Bulva Pure Ventures’ e-commerce operations including order processing, inventory tracking, and customer communication. • Prepared and maintained spreadsheets for product data, stock levels, and supplier information. • Uploaded and updated product listings with descriptions, pricing, and images on digital platforms. • Coordinated with suppliers to monitor shipments, restocks, and resolve delivery issues. • Handled customer inquiries and updates related to order status and fulfillment. • Ensured smooth backend operations to support marketing and business growth.

Lead GenerationCold Email OutreachCold CallingSales Funnel ManagementNegotiationProposal WritingSalesforceContent MarketingChatGPT for MarketingBlog WritingEmail CopywritingCorelDRAWCanvaAdobe PhotoshopEmail SupportPhone SupportVideo SupportSocial Media SupportLive Chat Support

Research Volunteer

The Jassa Center

Jan 2021 - Oct 2021

Key Achievements:

• Assisted with research writing, data collection, and project documentation. • Organized team meetings and trained members on research tools and presentation.

Email SupportVideo SupportSocial Media SupportPhone SupportLive Chat Support

Quick Stats

Age26 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Bsc Industrial Chemistry
Communication Skills
Accounting
Programming
Computer Application in Chemistry