Support & Operations Specialist | AI Automation Specialist

Nomsa

1,500/mo
South Africa
Looking for Full-time
10 hours/day
Availability: US / EU timezone

Profile Description

I’m an Operations and Customer Experience professional with 7+ years of experience helping technology-driven companies improve the way they work, serve customers, and scale their processes. What sets me apart is the combination of customer experience, operations, marketing, and technology. I understand what customers need because I’ve worked closely with them, but I also understand the operational systems, processes, and tools required to deliver exceptional experiences at scale. My background ...

Skills & Expertise

AI & Automation

ZapierAdvanced
Make (Integromat)Intermediate

Customer Success

Design & Creative

CanvaBeginner
FigmaBeginner

E-commerce & Marketplace

WordPressIntermediate

Marketing & Growth

Sales & Business Development

SalesforceIntermediate

Virtual Assistance & Admin

AsanaExpert
NotionExpert
CalendlyAdvanced
JiraAdvanced
BasecampIntermediate
TrelloIntermediate
Monday.comIntermediate
ClickUpIntermediate

Work Experience

Operations & Project Management Specialist

MBW Services

Jun 2026 - Jul 2026

Make (Integromat)CanvaResearch & Information GatheringCalendlyClickUp

Quick Stats

Age35 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

Monash University

2011 - 2017