Support & Operations Specialist | AI Automation SpecialistSupport & Operations Specialist | AI Automation Specialist
Nomsa
1,500/mo
South Africa
Looking for Full-time
10 hours/day
Availability: US / EU timezone
$1,500
per month
($9/hour)
Member since August 2026
Profile Description
I’m an Operations and Customer Experience professional with 7+ years of experience helping technology-driven companies improve the way they work, serve customers, and scale their processes. What sets me apart is the combination of customer experience, operations, marketing, and technology. I understand what customers need because I’ve worked closely with them, but I also understand the operational systems, processes, and tools required to deliver exceptional experiences at scale. My background ...
Top Skills
Ticket Management · 8 yearsData Entry · 7 yearsDocument Management · 7 yearsEmail Management · 7 yearsEmail Support · 7 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
ZapierAdvanced
Make (Integromat)Intermediate
Customer Success
Ticket ManagementExpert
Live Chat SupportExpert
Email SupportExpert
ZendeskExpert
Phone SupportAdvanced
Help ScoutAdvanced
Social Media SupportIntermediate
FreshdeskIntermediate
IntercomIntermediate
Technical SupportBeginner
Design & Creative
CanvaBeginner
FigmaBeginner
E-commerce & Marketplace
WordPressIntermediate
Marketing & Growth
SEO (Technical & Content)Intermediate
Content MarketingIntermediate
Content StrategyIntermediate
Community ManagementIntermediate
Twitter/X ManagementIntermediate
YouTube Channel ManagementIntermediate
Social Media AnalyticsIntermediate
Influencer OutreachIntermediate
HubSpotIntermediate
MailchimpBeginner
Sales & Business Development
SalesforceIntermediate
Virtual Assistance & Admin
Email ManagementExpert
Document ManagementExpert
Data EntryExpert
Research & Information GatheringExpert
AsanaExpert
NotionExpert
CalendlyAdvanced
JiraAdvanced
BasecampIntermediate
TrelloIntermediate
Monday.comIntermediate
ClickUpIntermediate
Work Experience
Operations & Project Management Specialist
MBW Services
Jun 2026 - Jul 2026
Make (Integromat)CanvaResearch & Information GatheringCalendlyClickUp
Quick Stats
Age35 years
English LevelFluent
ID VerificationNot verified
Education
Bachelor's Degree
Monash University
2011 - 2017