Virtual Assistant, HR, Administrative, research..

Nevena

1,500/mo
Belgrade, Serbia
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Experienced in HR, administration, operations, customer relations (csm in healthcare and life science), team lead in customer experience team. Training and onboarding specialist, learning materials creator, SOPs creator..

Top Skills

Contentful · 2 yearsAdobe Photoshop · <1 yearAdobe XD · <1 yearB2B Sales · <1 yearBlog Writing · <1 year

Skills & Expertise

Content & Writing

ContentfulIntermediate
SEO Content WritingBeginner
Creative WritingBeginner
Technical WritingBeginner
Blog WritingBeginner
CopywritingBeginner
ScriptwritingBeginner
Email CopywritingBeginner
Landing Page CopyBeginner

Customer Success

Email SupportBeginner
Social Media SupportBeginner
ZendeskBeginner
FreshdeskBeginner
Help ScoutBeginner

Data & Analytics

Power BIBeginner

Design & Creative

FigmaBeginner
Adobe XDBeginner
User ResearchBeginner
Adobe PhotoshopBeginner
CanvaBeginner
Presentation DesignBeginner

E-commerce & Marketplace

Order ProcessingBeginner
Inventory ManagementBeginner
WordPressBeginner
Order FulfillmentBeginner
Product PhotographyBeginner
Marketplace SEOBeginner

Marketing & Growth

Google AdsBeginner
SEO (Technical & Content)Beginner
LinkedIn AdsBeginner
Content MarketingBeginner
ChatGPT for MarketingBeginner
Google Tag ManagerBeginner

Real Estate Operations

Real Estate ListingBeginner

Sales & Business Development

B2B SalesBeginner
Cold Email OutreachBeginner
Proposal WritingBeginner
Sales PresentationsBeginner
SalesforceBeginner

Quick Stats

Age42 years
English LevelFluent
Other Languages
SerbianFluent
CroatianFluent
ItalianConversational
ID VerificationNot verified

Certifications

Project Management
Adobe Creative Suite
Transactional Analysis Basic

Education

Master's Degree

University of Arts Belgrade

2009 - 2011