Virtual Assistant / Web DesignerVirtual Assistant / Web Designer
Michael
ID Verified$800
per month
($5/hour)
Profile Description
I’m looking for a long-term remote opportunity where I can use my experience in customer service, virtual assistance, cold calling, appointment setting, and administrative support. I’m also open to opportunities where I can use my WordPress web design skills. I’m dependable, hardworking, and willing to learn new processes and tools. I work well independently and as part of a team, and I always make sure to communicate clearly and complete my tasks accurately and on time.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Design & Creative
E-commerce & Marketplace
Sales & Business Development
Software Development
Specialized Skills
Virtual Assistance & Admin
Real Estate Operations
Marketing & Growth
Work Experience
WordPress Web Designer
Korpella Design
Jan 2025 - Jan 2026
Key Achievements:
Designed and developed responsive WordPress websites for different businesses. Customized themes, layouts, and pages based on client needs and branding. Worked with WordPress, Divi, WooCommerce, and Canva to create clean and user-friendly websites. Communicated with clients to understand their requirements, made revisions when needed, and ensured projects were completed properly and on time.
Aesthetic Advisor | Appointment Setter
OP360
Jan 2024 - Jan 2025
Key Achievements:
I handled inbound and outbound calls to prospective clients, explained aesthetic treatments and services, and identified their needs and interests. I qualified leads, scheduled appointments with consultants, followed up with potential clients, and maintained professional communication throughout the process. I consistently focused on providing a positive customer experience while helping generate qualified appointments for the business.
Billing & Sales Representative
VXI Global Holdings
Jan 2021 - Jan 2024
Key Achievements:
Handled customer billing and account concerns, including charges, billing statements, payment options, and account balances. Explained services clearly and helped customers find solutions to their concerns. Promoted AT&T products and services such as wireless plans, internet, TV, and device upgrades based on customer needs. Also identified opportunities to upsell and cross-sell while maintaining excellent customer service.
Member services High Mark BcBs
Concentrix
Jan 2021 - Jan 2024
Key Achievements:
Assisted members with questions about their health insurance benefits, eligibility, coverage, and claims. Verified member information and explained deductibles, copayments, coinsurance, and out-of-pocket costs. Helped customers understand their plans and provided accurate information while maintaining a professional and empathetic approach. Handled a high volume of calls while ensuring a positive customer experience.