Executive assistant,Customer service representative,Executive assistant,Customer service representative,
mercy
450/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$450
per month
($3/hour)
Member since July 2026
Profile Description
I am a dedicated Customer Service and Virtual Assistant with over two years of experience supporting businesses through exceptional customer care, administrative support, and efficient operations. I specialize in customer communication, appointment scheduling, CRM management, email and calendar management, and resolving client inquiries across phone, email, and chat. Known for my professionalism, strong attention to detail, and ability to stay calm under pressure, I thrive in fast-paced environ...
Top Skills
Crisp · 5 yearsCustomer.io · 5 yearsFreshdesk · 5 yearsLead Management · 5 yearsLiveChat · 5 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Social Media SupportExpert
Ticket ManagementExpert
Lead ManagementExpert
ZendeskExpert
FreshdeskExpert
CrispExpert
Customer.ioExpert
LiveChatExpert
Live Chat SupportBeginner
IntercomBeginner
Help ScoutBeginner
Real Estate Operations
AirbnbIntermediate
Real Estate ListingIntermediate
Virtual Assistance & Admin
Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
CalendlyBeginner
Personal Assistant ServicesBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner
BasecampBeginner
Monday.comBeginner
JiraBeginner
LinearBeginner
CodaBeginner
Quick Stats
Age37 years
English LevelFluent
ID VerificationNot verified