Melodes

Insurance Verification Specialist, Virtual Assistant

Melodes

1,200/mo
Mexico City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have 9 years of experience with different types of business which includes telecommunications, E-commerce, retail and the most recent; Healthcare. Over time, I have learned skills in handling the difficult to easiest type of customers, clients and patient over the phone. I am able to use around a hundred different support tools.

Top Skills

Order Fulfillment · 7 yearsOrder Processing · 7 yearsEmail Support · 6 yearsTicket Management · 6 yearsCold Calling · 4 years

Skills & Expertise

Specialized Skills

Telehealth SupportAdvanced

Customer Success

Email SupportExpert
Ticket ManagementExpert
Phone SupportAdvanced
Technical SupportAdvanced
Live Chat SupportIntermediate

Design & Creative

CapCutBeginner
CanvaBeginner

E-commerce & Marketplace

Order ProcessingExpert
Order FulfillmentExpert
GorgiasIntermediate
Inventory ManagementIntermediate
ShopifyBeginner

Sales & Business Development

Cold CallingAdvanced
SalesforceIntermediate
B2B SalesIntermediate
Proposal WritingBeginner

Quick Stats

Age30 years
English LevelConversational
ID VerificationNot verified