Customer Support SpecialistCustomer Support Specialist
Mc
ID Verified$1,000
per month
($6/hour)
Profile Description
I have over nine years of experience supporting global companies in e-commerce, tech, and digital services. I manage high-volume email, chat, and phone support, handle executive and customer escalations, track tasks and workflows, and resolve sensitive cases with speed, accuracy, and empathy—turning challenges into loyal customers and fans for life. Here’s what makes me different: I’m not just a support VA—I bring creative and operational support. I design marketing materials, social media grap...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Real Estate Operations
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Customer Support & Design Specialist
Cimpress Vistaprint
Apr 2023 - Oct 2025
Job Responsibilities:
• Delivered high-quality customer support for marketing and print products • Managed cases from inquiry to final resolution with strong attention to detail • Processed refunds, credits, and replacements in line with company policies • Designed business cards, flyers, and brochures for clients • Assisted customers with Wix website updates and branding • Acted as team POC and generated performance r...