Mbugua

BUSINESS DEVELOPMENT REPRESENTATIVE

Mbugua

1,000/mo
NAIROBI, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Business Development professional with hands-on experience managing a rolling B2C portfolio of 50–60+ active clients — owning the full sales cycle from prospecting through closing and after-sale account management. Skilled in CRM-driven client acquisition using HubSpot, Salesforce, Zoho, and Dynamics, with working knowledge of digital marketing funnels, automation, and lead nurturing workflows. Early-career and fast-learning, with a track record of consistent portfolio growth and ...

Top Skills

Account Management · <1 yearAML/KYC · <1 yearApollo.io · <1 yearB2C Sales · <1 yearCalendly · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Lead ManagementBeginner
Phone SupportBeginner
Customer.ioBeginner

Sales & Business Development

B2C SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
NegotiationBeginner
Account ManagementBeginner
Warm Outreach & Appointment SettingBeginner
SalesforceBeginner
Apollo.ioBeginner

Virtual Assistance & Admin

Data EntryBeginner
CalendlyBeginner
Email ManagementBeginner
ClickUpBeginner

Marketing & Growth

Meta Ads (Facebook/Instagram)Beginner
LinkedIn AdsBeginner
Email MarketingBeginner
Community ManagementBeginner
HubSpotBeginner

Finance & Accounting

QuickBooksBeginner
Crypto AccountingBeginner
Risk ManagementBeginner
AML/KYCBeginner

E-commerce & Marketplace

ShopifyBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Work Experience

BUSINESS DEVELOPMENT REPRESENTATIVE

MICROBRIDGE CAPITAL LIMITED

Jul 2025 - Present

Key Achievements:

Managed a rolling B2C sales portfolio of 50–60+ active clients, handling full-cycle sales — prospecting, closing, and after-sale account management Managed and ran LinkedIn Sales Navigator for the company, including ownership of the company's LinkedIn page Introduced [link hidden] (email marketing platform) to improve client outreach and communication Proposed an automated e-signature workflow to resolve a conversion bottleneck in the loan approval process Drafted and standardized client communication templates (debt recovery letters, loan decline templates) for consistency and professionalism Built hands-on CRM expertise across HubSpot, Salesforce, Zoho, and Dynamics through outbound sales and client management

Email SupportB2C SalesCustomer.ioCold Email OutreachWarm Outreach & Appointment SettingSalesforceAccount ManagementLead GenerationPhone SupportLead Management

INTERN

TAI SACCO LIMITED

Apr 2025 - Jun 2025

Key Achievements:

Supported SACCO member service operations, assisting members with account inquiries and service delivery Assisted with loan documentation and compliance processes, ensuring accuracy and adherence to SACCO lending standards Gained foundational exposure to SACCO/credit operations, complementing later work in B2C lending sales at Microbridge Capital

NegotiationPhone SupportAccount ManagementEmail SupportAML/KYCExcel (Advanced)Risk ManagementData EntryQuickBooksEmail ManagementMeta Ads (Facebook/Instagram)Community ManagementGoogle Sheets (Advanced)

Quick Stats

Age19 years
English LevelFluent
ID VerificationNot verified

Certifications

Risk Management
Cryptocurrency Banking