Maxine

Online Esl, Appointment Setter, Customer Service Rep.

Maxine

ID Verified
100/mo
Cebu, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Work Preferences I prefer a fully remote position where I can contribute in an organized and results-driven environment. I thrive in roles that require communication, multitasking, problem-solving, and administrative support. I am comfortable working independently, managing schedules, handling client communications, and supporting executives or teams to ensure smooth daily operations. I value clear expectations, accountability, and continuous growth. Professional Summary Experienced remote prof...

Skills & Expertise

Virtual Assistance & Admin

Sales & Business Development

SalesforceIntermediate
B2C SalesBeginner
Cold CallingBeginner
B2B SalesBeginner

Marketing & Growth

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
Ticket ManagementIntermediate
Email SupportIntermediate
Video SupportIntermediate
Technical SupportIntermediate
LiveChatIntermediate

Work Experience

Customer Service Rep.

ContactPoint360

Aug 2025 - Jan 2025

Job Responsibilities:

Provided exceptional customer support via phone, email, and chat. Addressed inquiries, resolved issues, and ensured customer satisfaction. Managed order processing, returns, and troubleshooting to ensure smooth customer

Amazon Seller CentralB2B SalesCold CallingB2C SalesEmail ManagementCalendlyAsanaOrder Processing

Freelancer Teacher

51 Talk

Dec 2021 - Jan 2025

Job Responsibilities:

Taught over 4,000+ online classes to students from different countries and age groups. Maintained high student satisfaction ratings and positive parent feedback. Helped beginner students improve to conversational level through structured lessons. Consistently received repeat bookings from regular students. Recognized for patience, clear explanations, and engaging teaching style. Successfully hand...

Logo DesignCapCutFacebook MarketplaceTikTok ShopSocial Media GraphicsBrand Identity DesignCanvaDesign SystemsFinal Cut ProTikTok Ads

Appointment Setter/Lead Generation

Medicare Insurance Company

Oct 2023 - May 2024

Job Responsibilities:

Managed schedules, emails, and customer inquiries. Assisted with data entry, document preparation, and client records. Coordinated appointments and follow-up tasks to ensure smooth operations.

B2C SalesLead GenerationB2B SalesCold CallingAmazon Seller CentralMonday.comEmail Management

Quick Stats

Age25 years
GenderFemale
English LevelConversational
ID VerificationVerified

Certifications

Bachelor of Science in Information Technology
TESDA (IOT- Internet of Things )