Executive AssistantExecutive Assistant
Mary
ID Verified$1,200
per month
($7/hour)
Profile Description
I’m an Executive Assistant with a background in Quality Assurance, operations support, and executive-level coordination. Since 2024, I’ve supported leaders by managing complex calendars, aligning cross-functional priorities, and turning ambiguity into clear, structured execution. I’m known for anticipating needs before they’re voiced, communicating with clarity, and protecting executive focus by reducing operational friction across the day. My approach combines strategic thinking, attention to ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Virtual Assistance & Admin
AI & Automation
Content & Writing
Data & Analytics
Design & Creative
Work Experience
Executive Assistant
Freelance
Apr 2025 - Present
Key Achievements:
Streamlined executive operations and improved productivity by managing complex calendars, meetings, communications, travel, and daily workflows across multiple time zones while ensuring priorities, follow-ups, and stakeholder communications were handled efficiently and confidentially.
Learning and Development Trainer
Teleperformance
Nov 2024 - Aug 2026
Key Achievements:
Successfully supported end-to-end learning and development operations by ensuring smooth LMS administration, training quality compliance, accurate learner management, and consistent training delivery.
Quality Assurance Analyst
Teleperformance
Aug 2022 - Oct 2024
Key Achievements:
Improved customer service quality and operational efficiency by establishing quality monitoring processes, identifying performance trends, providing targeted coaching, and delivering data-driven recommendations to strengthen compliance, customer satisfaction, and overall service performance.
Customer Service Specialist
Teleperformance
Apr 2022 - Jul 2022
Key Achievements:
Maintained a safe, compliant, and high-quality online environment by accurately reviewing and moderating images, videos, and text against established policies, internal criteria, and regulatory standards while ensuring consistent and reliable content decisions.