Virtual AssistantVirtual Assistant
Marines
$800
per month
($5/hour)
Profile Description
Detail-oriented and highly reliable Virtual Assistant with over 5 years of experience supporting operations, customer service, quality assurance, and team leadership in fast-paced environments. Strong background in administrative support, client communication, reporting, scheduling, and process improvement. Adept at managing multiple tasks, maintaining confidentiality, and delivering high-quality work remotely. Seeking a Virtual Assistant role where strong organizational, communication, and prob...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
E-commerce & Marketplace
Real Estate Operations
Sales & Business Development
Work Experience
Team Lead
Inspiro
Jun 2021 - Sep 2025
Key Achievements:
• Managed daily team operations, task delegation, and performance tracking to ensure alignment with company goals. • Prepared and submitted regular performance and progress reports to senior management. • Coached team members through structured feedback and performance improvement plans. • Conducted regular meetings and check-ins to monitor deliverables and timelines. • Identified operational risks and implemented proactive solutions to improve efficiency. • Maintained accurate documentation and handled confidential information.
QA
Visaya KPO
Jan 2017 - Jul 2019
Key Achievements:
• Conducted call audits and quality assurance evaluations. • Created detailed reports for clients and internal stakeholders. • Supported operations teams with performance analysis and documentation. • Assisted in training and development initiatives for representatives.
Virtual Assistant
Engel & Völkers Real Estate
Oct 2015 - Dec 2016
Key Achievements:
• Handled inbound and outbound business calls with residential property owners. • Scheduled appointments and meetings for real estate consultations. • Maintained organized records of client interactions and schedules. • Provided administrative and customer support to support sales activities.