Marc

Client Success Manager

Marc

ID Verified
1,200/mo
Baguio, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Customer Success Manager with 6 years of experience helping clients get real value from their product or service. Skilled in client onboarding, account management, renewals and retention, upselling, and CRM tools like Salesforce and HubSpot. I build strong relationships by listening closely, spotting problems early, and following through on every commitment. I’m confident presenting to clients, working with Sales, Support, and Product teams, and using data to reduce churn and grow accounts. I’m ...

Skills & Expertise

Customer Success

Data & Analytics

Finance & Accounting

QuickBooksAdvanced
XeroIntermediate

Human Resources

PayrollAdvanced
US RecruitingIntermediate

Marketing & Growth

HubSpotExpert
MailchimpIntermediate

Sales & Business Development

SalesforceAdvanced
Zoho CRMAdvanced
PipedriveAdvanced

Virtual Assistance & Admin

Work Experience

Client Success Manager

ClearDesk

Oct 2020 - Sep 2026

Team Leader

Willis Towers Watsons

Nov 2016 - Jun 2020

Team Leader

Telstra

Oct 2012 - Oct 2016

Quick Stats

Age32 years
GenderMale
English LevelFluent
ID VerificationVerified