Client Success ManagerClient Success Manager
Marc
ID Verified1,200/mo
Baguio, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone
$1,200
per month
($7/hour)
Member since March 2026
Profile Description
Customer Success Manager with 6 years of experience helping clients get real value from their product or service. Skilled in client onboarding, account management, renewals and retention, upselling, and CRM tools like Salesforce and HubSpot. I build strong relationships by listening closely, spotting problems early, and following through on every commitment. I’m confident presenting to clients, working with Sales, Support, and Product teams, and using data to reduce churn and grow accounts. I’m ...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Email SupportExpert
Lead ManagementExpert
Ticket ManagementExpert
Phone SupportAdvanced
Social Media SupportAdvanced
Live Chat SupportIntermediate
ZendeskBeginner
LiveChatBeginner
CrispBeginner
Data & Analytics
Excel (Advanced)Expert
Google Sheets (Advanced)Expert
TableauAdvanced
SQLAdvanced
Google Analytics 4Advanced
Finance & Accounting
Human Resources
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
TrelloExpert
Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
Meeting CoordinationExpert
CalendlyExpert
AsanaExpert
Monday.comExpert
ClickUpExpert
AirtableExpert
Data EntryAdvanced
NotionAdvanced
Work Experience
Client Success Manager
ClearDesk
Oct 2020 - Sep 2026
Team Leader
Willis Towers Watsons
Nov 2016 - Jun 2020
Team Leader
Telstra
Oct 2012 - Oct 2016
Quick Stats
Age32 years
GenderMale
English LevelFluent
ID VerificationVerified