Loen

Executive Assistant | Medical Technical Support

Loen

ID Verified
1,000/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi, I'm Loen Mae, If you are looking for a Virtual Assistant you can count me in. I have years of experience in Virtual Assistance, I'm here to make your day run smoother. Whether it's managing your calendar, handling emails, or providing executive-level support, I’m skilled at freeing up your time so you can focus on what truly matters. I’m committed to understanding your needs and providing personalized support to help you stay on track and achieve your goals. My experience has already proven ...

Skills & Expertise

E-commerce & Marketplace

Real Estate Operations

AirbnbBeginner

Sales & Business Development

Human Resources

RecruitmentBeginner
TimekeepingBeginner

Finance & Accounting

BookkeepingBeginner
QuickBooksBeginner
XeroBeginner

Work Experience

Customer Service Specialist - Seasonal Trainer

iQor

Oct 2023 - Dec 2025

Job Responsibilities:

Provided live chat, email, and voice support to customers while meeting quality and productivity targets. Ranked as a Top 2 performing agent based on quality and customer satisfaction. Trained and onboarded new agents during peak seasons. Coached new hires and provided ongoing support to improve performance and accuracy.

Medical Technical Support

Peake

Jul 2020 - Sep 2023

Job Responsibilities:

Provided technical support and troubleshooting for customer devices and systems. Resolved software and connectivity issues through phone and chat support. Maintained accurate documentation for all customer cases.

Executive Assistant - Airbnb Manager

Sharing My Home Airbnb

Jun 2019 - Jun 2020

Job Responsibilities:

Managed calendars, bookings, and client communications. Coordinated guest inquiries and handled reservations. Assisted with invoicing, reports, and daily administrative tasks.

Quick Stats

Age27 years
GenderFemale
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
🔒

Education

Bachelor's Degree

University of Southeastern Philippines

2016 - 2019