Lead Gen Specialist & Sales Support VA | Legal AssistantLead Gen Specialist & Sales Support VA | Legal Assistant

Key Achievements:

Handled data intake for new service requests, entering accurate case details into Serve Manager. Answered customer calls and inquiries via RingCentral and Tawk.to, giving status updates and resolving concerns .Kept records organized and up to date to support smooth process-serving operations . Prepared and managed documents using PDF Merger and File Compressor

Key Achievements:

At Flamefunnels, I kept day-to-day operations running smoothly alongside the sales team. I used ClickUp to track tasks and deadlines, and Slack to coordinate with the team and keep communication clear. I managed client accounts and pipelines in Close and GoHighLevel, kept lead statuses and follow-ups up to date, and maintained organized records in spreadsheets. I also handled product listings on Shopify and Amazon, including titles, descriptions, and updated images, and supported marketing and admin tasks as needed. At Law Serve Pro, I handled client intake, entered case details accurately into Serve Manager, managed customer calls and chats, and kept records and documents organized to support smooth process-serving operations.