Leo

VA/Data Entry/ Back End/Admin Assistant/Listing

Leo

ID Verified
850/mo
Navotas, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated professional with two years of experience in a UK-based property rental company managing a diverse portfolio of over 200 rental properties across various locations in the UK. Specialized in managing property listings for OTAs such as Airbnb, [link hidden], Expedia, and performing related backend tasks (May 2023 - Mar 2025). Transitioned to the reviews department, where I effectively handled guest feedback, conducted courtesy and post-stay calls, and upsold additional bookings and rese...

Top Skills

Accounts Payable/Receivable · 2 yearsB2B Sales · 2 yearsCanva · 2 yearsEmail Support · 2 yearsFacebook Marketplace · 2 years

Skills & Expertise

Content & Writing

Product DescriptionsIntermediate
Landing Page CopyIntermediate

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
Ticket ManagementIntermediate
ZendeskIntermediate

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

CanvaIntermediate
YouTube OptimizationIntermediate

E-commerce & Marketplace

Facebook MarketplaceIntermediate
Product Listing OptimizationIntermediate
Inventory ManagementIntermediate
Order ProcessingIntermediate

Finance & Accounting

XeroIntermediate
Financial ReportingIntermediate
Accounts Payable/ReceivableIntermediate

Marketing & Growth

YouTube Channel ManagementIntermediate

Sales & Business Development

B2B SalesIntermediate
Lead GenerationIntermediate
Proposal WritingIntermediate
NegotiationIntermediate
Zoho CRMIntermediate
PipedriveIntermediate

Work Experience

Admin Assistant in Listings & Reviews, also a Sales in Booking & Reservations Coordinator,

Prim Short Stays LTD.

May 2023 - May 2025

Key Achievements:

Dedicated professional with two years of experience in a UK-based property rental company, managing a diverse portfolio of over 200 rental properties across various locations in the UK. Specialized in managing property listings for OTAs such as Airbnb, [link hidden], Expedia, and performing related backend tasks (May 2023 - Mar 2025). Transitioned to the reviews department, where I effectively handled guest feedback, conducted courtesy and post-stay calls, and upsold additional bookings and reservation extensions. Later, I excelled in the booking and sales department, successfully converting leads and encouraging direct bookings. Recognized as Employee of the Month for two consecutive months and received multiple nominations for excellence. Enhanced the company’s online reputation through targeted Google review initiatives. Proficient in using tools such as Trello, Bigin, Missive, Guestflow, Breezeway, Tokeet, Advanced CRM, Slack, Dialpad, Pipedrive, Notion, Xero, Stripe, and other similar applications & tools

Product DescriptionsEmail SupportZendeskCanvaPhone SupportGoogle Sheets (Advanced)YouTube OptimizationLive Chat SupportTicket ManagementExcel (Advanced)Facebook MarketplaceProduct Listing OptimizationXeroInventory ManagementOrder ProcessingAccounts Payable/ReceivableLead GenerationZoho CRMB2B SalesYouTube Channel ManagementProposal WritingNegotiationPipedrive

Quick Stats

Age43 years
English LevelConversational
ID VerificationVerified
Portfolio
🔒

Education

Associate's Degree

STI Computer Collage (Caloocan Campus)

2015 - 2017