PERATIONS MANAGER | CRM ADMINISTRATION | WORKFLOW AUTOMATION

Kerry

2,000/mo
Bacolod City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Work Preferences I'm looking for a remote opportunity with a US-based real estate company where I can put my experience in operations management, CRM systems, automation, and team leadership to good use. I'm particularly interested in roles such as Operations Manager, CRM & Systems Manager, Transaction Coordinator, Client Success Manager, or Real Estate Operations Specialist. I prefer working in an environment where I can take ownership of my responsibilities, work directly with management, i...

Top Skills

Data Entry · 6 yearsFollow Up Boss · 5 yearsCalendar Management · 4 yearsExecutive Assistant Services · 4 yearsPersonal Assistant Services · 4 years

Skills & Expertise

AI & Automation

ZapierBeginner
OpenAI APIBeginner
Claude/Anthropic APIBeginner

Customer Success

Phone SupportAdvanced
Lead ManagementAdvanced
Technical SupportAdvanced
Live Chat SupportIntermediate

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Real Estate Operations

Follow Up BossExpert
MLS ManagementIntermediate
Real Estate ListingIntermediate
PropStreamBeginner
Zillow Premier AgentBeginner

Sales & Business Development

Lead GenerationIntermediate
Cold CallingIntermediate
Warm Outreach & Appointment SettingIntermediate

Specialized Skills

Performance ManagementAdvanced
OnboardingBeginner
Employee RelationsBeginner
Compensation & BenefitsBeginner

Virtual Assistance & Admin

Data EntryExpert
Calendar ManagementAdvanced
Executive Assistant ServicesAdvanced
Personal Assistant ServicesAdvanced
Email ManagementAdvanced
CalendlyAdvanced
Monday.comBeginner

Work Experience

System Manager & Zapier Integrator

East Homes LLC

Jan 2023 - Aug 2026

Key Achievements:

One of my biggest achievements was helping scale a US real estate company's monthly gross revenue from approximately $10,000–$30,000 to consistently over $160,000, with a peak of $260,000. I contributed to this growth by improving daily operations, developing SOPs, implementing CRM workflows and Zapier automations, and establishing processes that helped the team work more efficiently and consistently.

ZapierLive Chat SupportTechnical SupportMLS ManagementOpenAI APIPhone SupportExcel (Advanced)Real Estate ListingClaude/Anthropic APILead ManagementGoogle Sheets (Advanced)PropStreamFollow Up BossZillow Premier AgentOnboardingData EntryEmployee RelationsCompensation & BenefitsCalendlyExecutive Assistant ServicesPerformance ManagementCalendar Management

Quick Stats

Age34 years
English LevelFluent
ID VerificationNot verified